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Titleist Tour Blog

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I desperately wanted to see the Bag Boy Navigator as the next step up from Sun Mountain's Speed E Cart, but I was nothing but disappointed.

Bag Boy Navigator HeroThe folks at Bag Boy make some of the most widely used golf carts in the world. Bag Boy led the move from the older pull-cart style to the more popular push cart nearly two decades ago, and golfers who prefer to walk without carrying have showed their gratitude ever since.

Widespread use of the push cart eventually led to the motorized push cart, and eventually someone thought of adding remote control capabilities to the electric cart. A lot of companies make electronic carts, and Bag Boy has jumped into the market with a cart they've named the "Navigator."

Having previously reviewed the remote-less electric cart from Sun Mountain, I was interested to see how much more I might enjoy golf with a remote-controlled mechanical caddy. At $1,499, I knew the Navigator had a lot to live up to!

Setup and Use
Setup is a misnomer: the Navigator requires almost none. Short of sliding each wheel onto the locking axle and inserting the antenna, the Navigator requires little out-of-the-box setup. You plug the battery in, wait 24 hours, and play golf.

Much like the Sun Mountain Speed E Cart, the Navigator is rather compact when folded. With the battery removed, you simply need to depress two buttons and the main support beam folds and locks in two places. The folded beam then makes for an excellent handle, allowing you to carry the cart short distances. Weighing in at about 25 pounds, you won't want to carry the cart too far, though the high-strength aluminum tubing is rather lightweight. It's the engines and sturdier parts that add weight.

Once expanded, the battery rests in a tray low to the ground, increasing stability by lowering the center of gravity (CG - and here you thought moving the CG only helped you hit straighter, higher drives!).

Bag Boy Navigator Expand Collapse
The Navigator folds up to a very compact size, though you may have trouble fitting more than one in your car trunk.

Once you've attached your bag to the adjustable aluminum brackets with the velcro straps and extended the fourth wheel, you're ready to roll. Powering on the unit is as simple as pressing a button near the handle bar.

The unit is exceedingly simple to operate. You can walk behind the unit, pushing the up and down arrow buttons to travel forwards or backwards while steering the cart manually. Most people will prefer to use the remote, which features not only up and down arrows but left and right arrows as well.

Unlike most remote-controlled electric carts, the Navigator comes equipped with an on-board compass that helps the cart remain online. If a subtle hill pushes the cart to the left or right, it will automatically adjust itself as soon as it can to get back on the proper course. It's not called the "Navigator" for nothing.

The twin calibrated 140-watt motors mounted near each wheel independently control the speed of each wheel, making turns sharp and crisp. They're also rather quiet and won't disturb the peace you expect to find over 18 holes of golf.

Bag Boy Navigator Front Wheel
The front wheel swivels a full 360° and features a small shock-absorber for cruising quietly over bumps and humps.

The front wheel features a full 360 degrees of rotation and a mini suspension system that helps it to absorb small bumps and humps on the golf course. The maintenance-free wheels are made of rust-proof aluminum with steel ball bearings. The battery is a 34-amp dry cell with a cover and an included charger.

My First Time Out
Having come to learn the joys of strolling around 200 acres of golf course unencumbered by the weight and bulk of a golf bag on my shoulders, I was looking forward to giving the Navigator a thorough and enjoyable test the first time out.

Unfortunately, my pleasure lasted all of about 560 yards, or the length of the first hole from tee to green. While walking to the green, putter in hand, I attempted to use the remote control to steer the Navigator along a cart path 30 feet away. My driver caught the limbs of a pine tree and the Navigator swung wildly to the left down into a greenside grass bunker. I attempted to steer the Navigator away from the green towards which it was headed, but the 30° slope of of the grass bunker proved too much. The Navigator tipped backwards and sideways.

Bag Boy Navigator Broken
The Navigator's handle snapped cleanly and easily. Looking at the small aluminum contact points tells you why.

The Navigator did not survive its very first hole. The handle was held on by only a thin wire - it had snapped clean off from the rest of the unit. A close inspection revealed that the joint is secured only by a very thin piece of aluminum in two spots, and both had easily and cleanly snapped. Given the small size and fragile nature of this mechanism, I found the joint itself rather unguarded against such problems. The least Bag Boy could have done to prevent such a problem would be to secure the handle inside of a U-shaped joint.

I've used a lot of pull- and push-carts. They tip over from time to time, and I would posit that a cart controlled via remote is even more likely to tip over than one which requires a hands-on approach. The slope that toppled the Bag Boy was not overly severe, and the fourth wheel - which is supposed to help prevent such problems - was fully extended.

To Bag Boy's credit, I received a replacement unit within one week and shipped the broken Navigator back free of charge. To their discredit, however, the replacement had mismatched paint in a few places where the unit had previously been scratched or dinged. Had I paid $1500, I would not have been pleased with the replacement unit.

Continued Use
Having already broken the Navigator, I was a bit more careful with the second unit.

Bag Boy Navigator Panel
The Navigator's console is simple to a fault. Creature comforts? We don't need no stinkin' creature comforts!

The manual makes mention several times of the "Navigator" feature, driven by the on-board compass, that allows the cart to stay on course even if temporarily diverted by small hills, bumps, or sideslopes. Initially, I had a heck of a time getting the cart to maintain any sort of course. Left or right, nearly every side slope threw the cart into a tizzy. Oftentimes, sensing its inability to get back on track against even a subtle slope, the cart would complete a wide 360° turn to attempt to get back on course… only to fail again and attempt yet another 360. Manual intervention (via the remote) was necessary in such cases.

Fortunately, I solved most of the poor navigation issues by slowing the cart down. The fastest speed, it seems, is simply too fast to counter all but the tiniest of side slopes. After realizing this, and cruising along at about 80% the maximum speed, the Navigator suffered little problem staying the course or correcting when it got off-track. In fact, the cart worked as advertised at this speed, and I rarely had to do anything but point the cart in the right direction and send it off.

If you're like me, you may fear sending the cart right out of range of your remote. The result would be a wildly careening cart dead set on going straight - into a pond, across a green, into the parking lot or a street. Fortunately, the cart and the remote control are synchronized and maintain a "heartbeat" of sorts. When the cart loses contact with the remote - at a range of about 200 yards - the cart shuts down. (If you're silly enough to send the cart forward and attach the remote to the handy clip on the cart, well, I suppose you deserve what you get.)

The Navigator comes with an adjustable, comfortable solid rubber handle, a seed bottle holder, and an umbrella holder. The Navigator also accepts a seat, though one is not included standard.

Bag Boy Navigator Rear Wheel
The fourth wheel helps to prevent prevent tip-overs. Also seen here: the battery, motors, and plastic wheels.

Unlike the Sun Mountain Speed E Cart, the Navigator offers nothing in the way of creature comforts. You won't find a place to store your drinks, you won't find a scorecard holder, and you won't find a place to keep a spare golf ball. You can't use the cart to store your camera or keys, extra tees, or your GPS or laser range finder - not without rigging up something for yourself or buying some extra accessories. Instead, the entire handle is dominated by the simplistic controls offered by the Navigator.

The front wheel's "suspension" may help quiet clubs from rattling around, but it often managed to spring the cart into the air when powering over even the smallest of obstacles. The solid plastic wheels stop immediately instead of slowing gradually, which causes them to scrape across cartpath and wear quickly. Several times on wet grass and a small 30° hill, the Navigator was unable to get enough traction to continue traveling forward.

I had no problems using the remote, though some of my older friends had trouble differentiating between the circular buttons quickly enough to avoid running the cart into trees, bunkers, or my shin (ouch). One such fellow attributed my own skill at using the remote to my youthful video gaming - a valid point - but Bag Boy could have spent some time differentiating the buttons.

The remote itself seems unnecessarily bulky and the supplied belt clip was not wide enough to secure itself to my favorite belt, which is only two inches wide. I frequently found myself battling with the best place to keep the remote on my belt - far enough behind me to not interfere with my swing, but close enough to be at ready grasp. I never really found a good spot, instead typically opting to set the remote down nearby or on the cart itself.

Bag Boy Navigator Remote
The remote clips to the cart when not in use, but features all-circular buttons and has quite a bit of bulk.

If the 9-volt battery should die mid-round, the Navigator offers the handy feature of allowing you to disengage the wheels from their motors so that you may push the cart to finish your round, but the cart is nowhere near as easy to push as a standard push-cart or even the Speed E Cart. It also lacks a mechanical brake.

The Navigator fails to impress in less obvious ways as well. The cart cannot remember the speed you last used, requiring you to hold down the up arrow button or tap it several times to accelerate to a speed that fails to resemble that of a snail's. The small, detachable antenna is easily lost and should have been built in to the cart in some way. The battery lights which indicate their level of charge could have been located on the handle console instead of at the bottom of the cart.

Conclusion
For $1500 - twice the price of the Sun Mountain Speed E Cart - the Navigator offers a remote control and a "navigation" feature that works quite well at speeds of up to 80% full throttle. Unfortunately, you also lose virtually all the nice features found on the Speed E Cart - the center console that holds your drinks, balls, scorecard, wallet, range finder, tees, and more. You lose the rubber wheels that grip. You lose the ability to topple the cart without fear of an obviously weak part snapping clean off. And you lose an extra $700 or $800.

Bag Boy Navigator With Bag
I can think of several better ways to spend $1500. Heck, you could hire a local caddy for 30 rounds.

Though I desperately wanted to like the Navigator as the next logical step up from the Speed E Cart, I simply cannot justify spending so much and getting so little.

For $1500, you can buy two Speed E Carts, 50 to 100 rides in an actual golf cart (beverage holders and scorecard holders included!), or even 30 rounds with an actual caddy.

While the ideal cart - one that employs the Navigator's compass and remote and the Speed E Cart's creature comforts and durability - has yet to be made, I am certain that the Navigator is about as far from ideal as one can get for the price.

If you are interested in buying a Navigator, at least you have your choice of colors: blue, black, and red. You can find them at various online retailers.

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10 Responses to "Bag Boy Navigator Electric Cart Review"

  1. Quote MeAl Anelli, President
    Posted 09 Nov 2006 at 11:54pm #

    Mr Barzeski,

    I liked your write up on the Navigator - it was an honest assessment. Would you consider evaluating and performing a similar analysis of our new product. I promise it will be much more fun and won't detract attention from your game.

    Please see our website and let me know if you are interested.

    Thank you.


  2. Quote MeDean Rhee
    Posted 07 Jan 2007 at 11:00pm #

    I was about to order this cart as Bag Boy is an institution when it comes to cart technology. I couldn't imagine that the Sun Mountain E Cart would provide near quality and functionality at more than half the price. I've made my decision to now buy a Sun Mountain E Cart. Thanks for this very helpful review.


  3. Quote MeScott B
    Posted 23 Mar 2007 at 2:02pm #

    I was also on my way to buy the Navigator but thought I should search for some reviews first. I have looked at both carts you mentioned and felt certain that I would get more for paying more....doesn't sound like it. Thanks for saving me $700.


  4. Quote MeStacy
    Posted 07 Apr 2007 at 11:36pm #

    I own the MGI Navigator that is the original version of the Bag Boy. this cart is made in Australia and I have had virtually no issues with mine. I love this cart and have owned two other electronic golf caddies prior to the Navigator.

    I have had mine for two years. I have air tires that make the ride smooth and grips the turf. The battery does need to be recharged after every round. It will not hold a charge longer than 18 holes. I clip the remote on my cart to swing. I do not use the belt clip. I then grab the remote when I put my club back in my bag.

    The only issue I've had was that the original design of the wheels had them attached by pins that would break and keep the cart from working correctly. I was given extra pins and eventually, new tires and a new design.

    I would not hesitate to buy another Navigator. I find the tracking workds great and the cart is truly the Mercedes of the caddies available. I play almost daily and the cart allows me to walk a full 18 and not be the least bit fatigued from pushing or pulling a cart. The remote is a must..It's so great to send your cart to your ball and walk the fairways as if you have a caddy doing all the hauling and your hands are free!


  5. Quote MeMarilyn
    Posted 06 May 2007 at 3:26pm #

    I bought a Navigator last summer and am very happy with it. The compass is great for keeping it on line. There is a learing curve with a remote but it is go great to take my putter and walk to the green sending the cart off to the side. Also I like being able to walk naturally swinging my arms instead of steering a non remote cart.


  6. Quote MeRichard
    Posted 14 May 2007 at 5:09pm #

    I own a Bag Boy Navigator and am extremely happy with my cart. I purchased my cart a few months ago and mine came with a cart seat which provides ample room to store extra balls, tees, my keys, phone and scorecard. My cart also came with a drink holder. The remote did take a round to get used to, but I haven't had any problems with it or where to store it, it actually fits nicely in my pocket. I've had a few minor collisions with my cart and haven't experienced any problems or issues because of them. I've also been quite impressed with the customer service Bag Boy provides. I know its more expensive than the other options available, but I love my cart and think its worth every penny. The navigation alone is worth the extra money. I would recommend the Navigator to all my friends!


  7. Quote MeDarryl
    Posted 17 May 2007 at 9:04am #

    Bag Boy is now shipping units that come with the seat and liquid holster at no extra cost.


  8. Quote Mejerry
    Posted 21 Jun 2008 at 7:03pm #

    I had exactly the same problem as the author of the review. The tiny weld in the joint of the cart handle was broken in shipping or somewhere. It's hard to imagine an engineer designing something like this with this tiny weld. I know I could break this tiny weld with my hands just by twisting the handle a little bit. If it tips and the handle hits the ground, it will break the joint weld.


  9. Quote MeMark Clirehugh
    Posted 29 Jul 2008 (5 weeks ago) at 5:32pm #

    I bought my Navagator last November and had trouble with the first battery, which was replace and I have enjoyed it three times a week since and would recommend it to friends.


  10. Quote MeSteve
    Posted 23 Aug 2008 (5 days ago) at 9:32pm #

    I've had the Navigator for two years now and I'm thrilled with my purchase. It took a few rounds to get used to the steering, but now the remote's an extension of my hand and I can maneuver the cart like no one's business. I golf with another guy who walks with an older cart and he's constantly adjusting. The compass is fantastic, especially when walking down the middle of the fairway. It is also noticably quieter than other models. It's not built for steep hills as it doesn't have the widest, knobbiest tires and I will push it up the steeper ones. I've toppled it probably 5 or 6 times and it's held up. Those pictures on the SandTrap's review made me nervous, but I've had no problem with durability. I should also mention that I've gotten a number of "oohs" and "aahs" over the chrome tires! A scorecard holder would have been nice. The beverage holder is great. I've had no problem with battery life - I have two green dots left on the meter at the end of 18. I don't write a lot of these reviews, but thought that this product deserves some props. I'd recommend it to anyone.



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