The only downside is the "free" case that comes with the glasses. It's pretty flimsy and the zipper teeth are plastic. The zipper and some of the teeth came off. However, when I called customer service, they sent me a replacement case no questions asked.

Bottom line, I am very pleased with my Peak Vision glasses.

D-Rob in California

Let me get this straight...you lost a lens and you expected the manufacturer to replace it at no cost?

Do you also expect a golf ball manufacturer to replace the golf balls you lose?

My experience with PeakVision Sports customer service has been great! They worked with me to find a frame that fit, replaced a lens that I scratched for only the shipping cost, and even provided 120 discount cards for a charity tournament I run (and I get a 10% commission on the cards for my charity as well).

I think they have an outstanding product that exceeds my expectations...they work better than their ads say they do...and they have been a great company to work with.

You seemed to cover all the bases, but one very important element. Product Support. Peak Doesn't!

While on the course I have to remove my glasses from time to time to put reading glasses on - So, I have a lanyard which allows me to keep my glasses around my neck. When getting to the next tee box I put my glasses on and was missing a lens.

(Bt the way these glasses where just over a year old.)

When I called Peak they wanted me to buy another set of lenses for almost $60. Their Marketing person, Bonnie Clark, said it was company policy. COMPANY POLICY is not what I need to hear after shelling out $170 for a pair of sunglasses.

In short, the glases were not abused and were being used as intended by Peak. I would understand Peak's point of view if they were driven over by a cart, stepped on or damaged while crammed into a golf bag. That was not the case.

For almost $170 I don't believe it is unreasonable for a consumer to expect a manufacturer to stand behind their product to promote custommer satisfaction and good word of mouth advertising.

So, it is my policy not to do business with a company that takes the money and runs.

Pass this on to your audience.

FYI- I had a pair of Raybans for almost 5 years and

I broke a lens. Sent them in expecting to be charged for the repair. RayBan sent me a pair of NEW glases at no cost and said they were sorry the 5 year old glasses didn't perform better - Guess whose getting my buinsess now.