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RockBottomGolf - reviews trustworthy? - Page 3

post #37 of 38

All my reviews have been posted -- good, neutral, and oftem good with negative comments about design (think shirt with goofy collar).

 

I love RBG and find the reviews helpful. Never buy balls but but lots of clothes. Trust the reviews about sizes, style and product design.

 

And when I buy an obviously closeout shirt for $9 I do not expect it to be the same as a $110 shirt but do often find it is the same as the original except limitted sizes and colors are available.

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post #38 of 38
Quote:
Originally Posted by RecoveryHill View Post

"Contact my Customer Service Team", says Scratch.

Just exactly how do you do that when you don't have a customer service phone number and it is difficult to even find an email address on your web site, for service?  When you select "contact us" you are taken to a FAQ/Search page and the "Ask a Question Tab" referred to there doesn't exist, at least I couldn't find it.  

I had a problem with a split shipment, sent an email to the scratch address and never received a reply.  Sent a second and it bounced.  

At RBG price point there are good alternatives that actually have prompt customer service options.    

Rockbottom Golf- 877-540-4653

I've spoke to them on several occasions.
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