I am surprised to see this thread pop up again. It was to my surprise because lately I have been having some major issues with my insert. The insert is no longer staying in place. I think that the plastic piece that holds the screw is wearing out and the insert moves all over the place. During my round last week while sitting in the cart the insert would move down into the grip. I would hit the club and the insert would move back into place until the next hole. It was a pain in the rear end. I am worried the plastic may be worn and my insert lost.
Anyone else seeing this?
Have you tried contacting the Harrison Shotmaker team to see if they will send you a replacement? May be worth the call? I'd mention that you use this message board frequently... The last thing they should want is a poor customer service experience(s) being shared on this site given so many users find it via Google.