I started with their wedges simply because I hit one and liked it. I called them ordered the clubs and turned down their offers. I liked the clubs so I called and ordered their TCP irons in gun metal black. They actually out preformed the King Cobras I was playing. Next I ordered the 3-4-5 hybrids. I'm over 50 and find them easier to hit than long irons. Believe it or not I was quite pleased. So I ordered the 3-5-7 fairway woods, again I was pleased. I have found them all to be satisfactory and now it's the only clubs I use.
I have never received an email and get called no more than twice a year. Some of their practices may be high pressure but no more so than a car salesman. I will say this nothing is ever free with the exception of advice and most of that is worthless anyway. So my advice is this, if it says free reject it. If you want to try the clubs do so. Just do so cautiously as with any other purchase.