I have all of the respect in the world for a buddy of mine who recently took over a really, really poorly maintained course 2 years ago. In the past 2 years, he has taken a legit cow pasture and turned it into a golf course. He's made such a vast improvement and has so many golfers coming in now that the owners of the course opened their wallets and are pouring unlimited funds into the development and maintenance of the course.
Anyway, some of the staff consists of some pretty flighty girls. I call up the course on Thursday afternoon to book an 8:45 tee time for a friend and I on Friday. The girl tells me "We're wide open tomorrow believe it or not, no tee time necessary but I'll write you down just in case". No problem there at all.
We show up on Friday at 8:00 to see the parking lot jam packed but thought nothing of it because I have a tee time for 8:45. I walk in and the same girl that took my call is working the desk. She asks if I have a tee time and I said "Yes, I called yesterday and booked an 8:45 time with you but you said I did not need one. I believe you said you wrote me in anyway to be safe".
To end this long nightmare of a rant... she never wrote me down, never booked my tee time, recalled telling me that they were wide open but they "quickly filled up" and apologized because there was nothing that she could do at that time. There was a line of over 20 carts waiting to tee off as well.
We went down the street and paid $15.00 more when compared to their rate and had a blast. I hope that my buddy eventually catches on to her ditzy practices behind the desk because god only knows how much business they are losing as a result. I've made mention of it in the past but she apparently "kills it" on the beer cart due to her "looks". I put "looks" in quotes like this because I personally think she looks like Mr. Ed and has meth teeth... but whatever.