If that's one of the more ridiculous statements, then you must be new to this board. I agree with the other poster. Depending on the club, many clubs are EXACTLY as he described. They don't want to piss off certain members. Perhaps a member is also on the board. Or perhaps they bring a lot of clients to the club or have $5,000 dining/drink bills each month. I've seen an occasional marshal mention pace of play to a member and the member went off on the marshal talking about how he's embarrassing him in front of his wife. A few hours later, the member was in the pro shop ripping the pro a new one. Still fuming about how he pays his dues like everyone else and he's not going to be told how to play his game. It DEFINITELY happens. Hell, I was on the golf committee and we couldn't even get those members to agree on pace and protocol.
I've been a member of my club for over thirty years and I know of one instance of that happening, and the guy was suspended. I also regularly play at a lot at other private clubs in my area and the membership is always respectful. As opposed to what you say, I have noted that they don't want to make fools of themselves in front of their guests by berating the staff.
Apparently your golf committee doesn't count for much. If you don't back up the staff, you can't empower them to do anything. Our staff is both respectful and respected. And if the membership doesn't want to follow the rules, they can go elsewhere and they won't be missed. A-holes need not apply.