I purchased a Leupold GX 1 in 2010 and have used it consistently since then. After my last battery change (they last most of the season), I started having display issues. I called Leupold and they told me to mail it back. After a few days, I called back and they told me that they were inspecting it and either they would repair or give me a chance to buy a new unit at reduced pricing.
Instead, Leupold sent me a brand new GX-1i at no charge. I was pleasantly surprised! All the staff I spoke with at Leupold were friendly and helpful. I highly recommend them as a company. Service like this will keep me as a loyal customer.