Although we have tried a lot of things, I will leave this open-ended.
I am in charge of Player Services at a very popular, very challenging course in a tourist area. We get a lot of senior golfers, but they are not always the pace probblem. It can be the flatbellies who just have to play the tips!!!
We have shortened our tees, stress Tee it Forward, thinned the OB to speed up ball-hunting, have pace clocks on the first and tenth tees, have notices in the signholders on each cart,etc.
I'm looking for ideas on how to handle the groups we know are on a 5-hour-plus pace. You know the ones . . . who never do anything wrong, so it can't be them!!!
We stress customer service and diplomacy