Originally Posted by Fourputt
It's good that you understand this, but if the course is busy, allowing others to play through just moves the road block back. Playing through takes more time than playing on pace in your starting order, and when you allow one group to play through, then you are just holding up the next group in line.
This is pretty much the problem I am looking for answers to. All a slow group can see normally is the group behind them, or maybe two of three groups on Par 5s. The Ranger knows better than that; they see the entire course.
What is the slow group going to do, sit and wait for everyone all the way back to the clubhouse to play through?
Another thing not yet mentioned, we are a destination golf course, with a lot of multiple tee time groups . . . guys, gals and couples. There's something about golf junkets that's different than playing at your home course. Of course, they are not as familiar as with their home course, they normally have a game going they take a little too seriously, and their behavior is not always what it would be at their home course.
We have a lot of events. too, with shotgun starts. Even scrambling they can be very slow. There always seems to be one person who has to be the Big Shot and is hard to deal with. In one of those groups this year, the guy I was working with did the first "Water Marshal" run and said the third group was a hole behind, and that was in the first hour. They got a polite warning. I did the second run and the third group was three holes behind, on a 5 1/2 hour pace, with a full tee sheet behind them. Their third group was not pushing them, so they were oblivious to reality.
I waited for them on the next tee, so as to not bother them while they were putting. They flew by me, laughing and carrying on, as if I was not there. I stopped them and told them politely what the situation was, that we had a full tee sheet behind them, lots of call into the Pro Shop, and they were on a pace of over 5 hours. Needless to say, the Big Shot chewed my ass out.
An hour after I got home that day I got a call from our GM. "OK, tell me what went on with the slow group today. They said you guys were rude and they are never coming back here again."
I said, "Was it the long-haired guy with the potty mouth?"
"How long have they been in?"
"Just got in."
"5 1/2 hours, right?"
"Two polite warnings from experienced marshals and they still took 5 1/2 hours, and you're calling me!!!???"