Further evidence that slow play, and other golfer wrongdoings are due to unintentional clueless obliviousness (?).
One day last week I went in the Pro Shop and the course superintendent call me in to the GM's. In front of the GM and Pro, he held up his cell phone and showed me a picture of a golfer driving their cart in the rough, and every-day, almost-every-group happening. He picks me out because I've been there from the git-go and somehow it is me or my guy greeting and starting golfers that is responsible for everything every golfer does the next 3 to 6 hours. We were not marshaling that day and marshaling is not one of my staff's responsibility.
My answer was pretty close to, "Yup."
Subsequently, the GM has instituted a brief "Course Rule" slip of paper that we are putting on the scorepad, on top of the scorecard, so they have to move it use the scorecard. The greeter/starter is going over those instructions, using that notice.
It covers the pin place, what holes are cart path only, Pace Par, and not to drive in the rough.
From the clubhouse, even though one hole is fairly distant, we can see everything that goes on there. Yesterday I was riding with the guy I was working with to the cartbarn and I stopped and said, "Look at that. There on that hole was a cart in the woods, looking for their ball, or balls, whatever.
We decided to go out to remind them we drive only in the fairway cut, and on the way we met a guy I have known for years, who has been bringing groups to our area for a long time, and who five years ago called me over to the 18th green to tell me about the six-hour round they just played, which caused the marshal that day to go off on me for "messing with his course.".
As for the golfers driving in the woods, they forgot!
So, just sayin'.
- - - - - -
FWIW, if you have not picked up on it, over the last five years, whether we marshaled fulltime or didn't marshal at all, whether we forecaddied and raked bunkers for slow groups or not, we have had a pace problem. We have shortened our tees. We have cleared the woods and made balls easier to find in the rough
That's why I'm here, asking for suggestions about what to do with slow golfers, once we identify them..