Kind of eating my words in this thread lately.
I had emailed customer service at Titleist a few months ago, asking how I would go about buying a headcover for a 910h I bought used a few months ago. They told me that I wouldn't be able to buy one directly from Titleist (no surprise, their website spells that out pretty clearly), but that if I went to any of the three Golfsmiths near me, they should be able to order a 913h headcover for me. Sounds great. The customer service rep made it clear that I might have to press the people at Golfsmith, that they might not know what I was talking about, but that they definitely all have the ability to order a headcover for me.
So. I try each of the Golfsmiths, and it's the same story from each one. First I check the bin they have that's filled with old headcovers, and (somewhat predictably) none of them have Titleist ones. I talk to the cashier, who tells me that they can't just sell one of the ones behind the counter, which I understood. I then asked if they would be able to order one for me. Two of them flat-out said "no," one told me go to the back of the store, near driving range stall 3. I'm thinking, "oh great, they've got a Titleist rep here by the fitting cart, I'll be able to order one straight from him."
Nope. He's talking about the isle where they sell aftermarket head covers and the $30 socks-with-Callaway-logos they'd gladly like to sell you. I walk back to the front, tell him thanks but no thanks, and walk out.
A few days later I realize that I should have asked to speak to the manager. So I go back, to all three Golfsmiths, and ask the managers. STILL, they have no idea what the **** I'm talking about, and I again leave empty-handed.
So the point of this post is state my frustration over Golfsmith's sales staff, and also to ask y'all if anyone would like to sell me a Titleist 910h or 913h head cover.