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Chips out of my new Mizuno Iron

post #1 of 20
Thread Starter 

So I went to the local range and hit a small bucket off the mats.  I hit most of my irons, driver, 3 wood and hybrid.  The 6 iron was my last club I hit and after 2 shots that sounded weird, I looked at the club and saw this.  There wasn't anything that I noticed on the balls when I hit them and it wasn't like I was hitting off concrete or anything.

 

Has anyone ever seen anything like this and any advice on what I should do?  I am thinking of going back to the store and seeing if they can help contact the manufacturer

 

post #2 of 20
I was all prepared to say "oh, that's just bag chatter" when I read the title, but ouch, that's a legitimate chip. Definitely talk to the manufacturer.

I was going to ask you if there were any rocks in the mat, but my guess is that a dent that big would have to be made by a rock that's stationary (y'know, stuck into the ground, not a little pebble that would fly away), which I assumed you would have noticed.
post #3 of 20
Yep, that's not right.

Bare spot or hole in that mat?
post #4 of 20
Thread Starter 

I would have noticed a rock or something stationary because this was the last of my shots.  you can see how many balls are left from a medium size bucket.  Where the ball is on the mat is where I always hit from

post #5 of 20

Definitely should get that replaced if you can, that nick looks like it might effect how the clubs travels through rough and sand.

post #6 of 20
Might be there are pebbles embedded in the mat and are now stationary. I don't think it's out of the realm of possibility that stones can get stuck in a mat like that, right?
post #7 of 20

That's not the manufacturers fault. Forged irons are soft. If Mizuno had to replace an iron every time somebody clipped a rock they would be broke. Some accidents you just have to live with.

post #8 of 20
Quote:
Originally Posted by SavvySwede View Post
 

That's not the manufacturers fault. Forged irons are soft. If Mizuno had to replace an iron every time somebody clipped a rock they would be broke. Some accidents you just have to live with.

I agree, but some places might do an exchange if they were purchased in the last few weeks.  I know Golfsmith offers some sort of no questions asked replacement program on clubs, but I don't know all the details of what it covers.

post #9 of 20
If they don't replace it, some websites will sell you single irons, even for recent models.
post #10 of 20
I would be surprised if golfsmith replaced things for cosmetic damage. I could only imagine buying a $400 driver and returning it the next day with a big ol pop up mark on the crown.
post #11 of 20
Thread Starter 
Quote:
Originally Posted by SavvySwede View Post
 

That's not the manufacturers fault. Forged irons are soft. If Mizuno had to replace an iron every time somebody clipped a rock they would be broke. Some accidents you just have to live with.


If forged irons are softer, they wouldn't break like that but indent more.  It may not be the manufacturers fault but it could be an issue with the forging process.

 

I wouldn't call it an accident, more unfortunate.

 

I can buy a new iron but I dont want to if I dont have to.  Needless to say, I will not be visiting that range ever again.  I showed it to them and they said there was no proof it happened at their location.  They were not very nice about it

post #12 of 20
Quote:
Originally Posted by Brian W View Post
 


If forged irons are softer, they wouldn't break like that but indent more.  It may not be the manufacturers fault but it could be an issue with the forging process.

 

I wouldn't call it an accident, more unfortunate.

 

I can buy a new iron but I dont want to if I dont have to.  Needless to say, I will not be visiting that range ever again.  I showed it to them and they said there was no proof it happened at their location.  They were not very nice about it


I've played forged irons for years. The soil in my backyard also has a few rocks here and there. When I practice in my backyard I use a extra 7 iron I have because every so often I will get a mark exactly like the one you have pictured. That seven iron is pretty gnarly looking now, you really have got to give credit to the golf courses for having such high quality soil that you rarely will get a mark like that out on the course. Sorry to here about your club though. I suggested picking a new one up off of ebay and use the dinged one for practice in less than pristine conditions.

post #13 of 20
Thread Starter 
Quote:
Originally Posted by SavvySwede View Post
 


I've played forged irons for years. The soil in my backyard also has a few rocks here and there. When I practice in my backyard I use a extra 7 iron I have because every so often I will get a mark exactly like the one you have pictured. That seven iron is pretty gnarly looking now, you really have got to give credit to the golf courses for having such high quality soil that you rarely will get a mark like that out on the course. Sorry to here about your club though. I suggested picking a new one up off of ebay and use the dinged one for practice in less than pristine conditions.


I would agree about the golf courses.  It is a crappy situation and I felt like the range could have been more sympathetic.  If I order a new 6 iron I can use that one for practice as you are describing

post #14 of 20

I don't think there's anything the store or manufacturer can do for you here, unless they go out of their way to make a customer happy, if you know what I mean.

post #15 of 20
Quote:
Originally Posted by iacas View Post
 

I don't think there's anything the store or manufacturer can do for you here, unless they go out of their way to make a customer happy, if you know what I mean.

This. Nobody could really fault either the retailer or Mizuno in this case as they have no way of knowing how the chip happened. Unfortunately, they cannot take the consumer's "word" on it because if they always did that, they'd be shipping out free equipment on a daily basis. This one falls on you, unfortunately, and I'm sure you both understand and expected that.

post #16 of 20

That is unusual, not normal wear and tear.

 

I would contact your retailer.

 

Check out that matt, too. That type of damage seems very unusual. I don't want to say the cause because anything would be a guess... and no use inciting MIzuno-ites. But Mizuno should take care of it. They may accuse you of dragging it across cement, but I'd think you'd see damage all the way across the leading edge if that was the cause.

post #17 of 20
Yeah sounds like the mat could be damaged or just bad quality. May have hit down or heavy and through the mat to the hard surface below. I don't see any heavy rubber edges or backing on it, does't appear to be range quality more like carpet.
post #18 of 20

I would think it would not be big enough to cause any issues??  Not sure though..

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