Welcome to the forum!
Ball position is definitely something that affects your performance. The sooner you get it positioned properly, the better.
It's hard to describe the position, so I'd rather suggest you look at this thread: Good Golf Posture.
There are individual differences, depending on your height, body composition etc., but from what I've seen, arms hanging down and slightly forward seems to be common. The bend in the elbows also makes it look more forward, while the upper arm still hangs relatively straight down.
The position will change depending on what club you hit, ranging from the driver to wedges. Where the hands are most forward with the driver, and most vertical with wedges, simply because the club is longer.
If it feels awkward, it usually means you are actually doing something different. In golf, it is very easy to believe you are making a different motion, but the muscle memory gets your movement back to how it was before. It's difficult to comment on this based on description alone. If you want the best help, a video or even photos are very useful. That goes for most looking for advice on their swing. "Feel is not real" is a thing in golf. It means what you feel you do and what actually happens are often not the same. With video or photos, we can actually tell what is happening, not basing it off what we feel.