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Ping G10 Shaft Broken - Advice Please

ste1010

By ste1010,
in Clubs, Grips, Shafts, Fitting

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ste1010 Member

ste1010

I bought a G10 Utility 21 deg with the reg TFC shaft a couple of weeks ago from American Golf. I have just been on the practice field and hit a shot a bit thick and the shaft has snapped clean across about half way up.

I haven't spoken to AG yet as I wanted some advice first. Will they repair it or should I ask for a replacment.

Cheers in Advance, as always

Ste

________________________________
G10 10.5 Stiff Driver
X Tour Reg 3 Wood
Cheap £9.99 Bargain Basement 5 wood
G10 21deg Reg Utility i3 OS 5i - SW Vokey 52 deg Gap WedgeMD Golf 60 deg Lob WedgePuttter PAL4

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ks8829 Great Member

ks8829

I called Callaway Golf when the white material on my Two Ball Putter worn off and they replaced the club with a brand new one without any questions. my wife's aunt had her Callaway driver replaced when the shaft broke also.

good luck and Happy Thanksgiving!

Titleist 910 D2 9.5 Driver
Titleist 910 F15 & 21 degree fairway wood
Titleist 910 hybrid 24 degree
Mizuno Mp33 5 - PW
52/1056/1160/5

"Yonex ADX Blade putter, odyssey two ball blade putter, both  33"

ProV-1

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Zakko Established Member

Zakko

I hit a shot a bit thick and the shaft has snapped clean across about half way up.

A bit fat???

If I'm spending hundreds on equipment, I want to be able to hit them. Maybe spend a hundie on lessons?

Driver: Sumo2 5900 10.5*
3+ Utility: 3DX Utility 13.5*
Hybrids: 4DX 18.5*
Irons: MP-30 3-PW
Wedges: Vokey SM54.10 & SM60.04Putter: T.P. Mills StudioBall: GamerBag: Warbird Stand

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dbornack Well Established Member

dbornack

Here's a cool trick that used to work with Callaway, but I'm not sure if equipment manufacturers have wised up to this yet, but:

Tell them you were on a water hole, and when you hit your tee shot, the shaft snapped, and the head went into the water. Also tell them that they only send divers down once a year to look for stuff, and that you are pretty much out of luck in getting the head back.

They should send you a new club, and they will have you RMA the broken shaft.

Go take the head that "flew into the water", and go get it reshafted at a golf club builder, or repair shop.

I know, kinda have to have the right morals to stick it to the man here, but.. come on.. like golf equipment isn't expensive already..

Driver: SUMO 5000 8.5* w/ Aldila Proto-65 X 45.5"
3-wood: SQ w/ Diamana 83 X +1"
Hybrid: SuMo 2h w/ Project X +1"
Irons: MP-33 1-PW w/ TT X100 Sensicore +1"
Wedges: Vokey Oil Can 54 + 60 +1"Putter: Red X 34"Me: 6'3" 220lbs. - 0-4 Handicap, depending on how much I work ;); NJCAA All-American,...

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ste1010 Member

ste1010

  • Author
A bit fat???

I am having lessons, and by a bit thick I meant it took a divot, I didn't mean I buried the club

________________________________
G10 10.5 Stiff Driver
X Tour Reg 3 Wood
Cheap £9.99 Bargain Basement 5 wood
G10 21deg Reg Utility i3 OS 5i - SW Vokey 52 deg Gap WedgeMD Golf 60 deg Lob WedgePuttter PAL4

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gogolfing Great Member

gogolfing

It should be replaced no questions asked. Ping is exceptional in their customer service. I know they will change the lie angle on irons after you've bought them no charge, so this should be no problem at all. Take it back to the point of purchase and they should take care of all of it for you; if they don't contact Ping directly, and don't ever shop at the place you bought it again.

As for the 'in the water' scam mentioned above, stuff like that bugs me because it just makes it more difficult for people with legit problems to get proper service when the companies get gun shy. i know the stuff is expensive, but no one is holding a gun to your head to buy it in the first place.

Ping G 410 10.5 ˚ Driver Ping Tour Stiff Shaft
Ping G 410 14.5˚ 3 Ping Tour Stiff Shaft
Ping G 410 19˚ Ping Tour Stiff Shaft
i 500 irons 4-UW 1/2 inch over, blue dot, NS Pro Modus 105 Stiff Shafts
Ping Stealth Wedges Wedges  54˚ 58˚

Scotty Cameron Studio Select Newport 2 34" 

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albatroz Established Member

albatroz

All Major golf manufactures warranty their products against defects .(except if no warranty is etched) . Take it back to where you purchased it together with your proof of purchase . They should write up a report and then replace your hybrid with a new one .
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Windy City Golfer Member

Windy City Golfer

Here's a cool trick that used to work with Callaway, but I'm not sure if equipment manufacturers have wised up to this yet, but:

''

Not cool.
WITB:

Driver: G5 10.5* TFC 100
Wood: Insight BUL 15* Aldila Speedline
Wood: RPM LP 19* Grafalloy BlueIrons: I3+ 3-PW WRX Flighted 5.5 RiflesWedges: RAC TP 54* & 58*Putter: Studio Style Newport 35"Ball: E6+"Golf is an open exhibition of overweening ambition, courage deflated by stupidity,...
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crazy_horst Well Established Member

crazy_horst

I called Callaway Golf when the white material on my Two Ball Putter worn off and they replaced the club with a brand new one without any questions. my wife's aunt had her Callaway driver replaced when the shaft broke also.

They don't have Thanksgiving in the UK

Cleveland Launcher Comp, 9.5* stiff
TaylorMade V-Steel, T/S stiff
Cleveland Halo, 19* stiff
Mizuno MP-32, stiff
Cleveland 588 Gunmetal, 51*Cleveland 588 DSG RTG, 56*Scotty Cameron Newport II

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TCCcaddie Dedicated Member

TCCcaddie

Here's a cool trick that used to work with Callaway, but I'm not sure if equipment manufacturers have wised up to this yet, but:

Ok not cool.

Seriously be honest with Ping and they might take care of you. My Father was using his wheels and it tipped and snapped his brand new FT-I. He called up Callaway and told them what happened and they redid the whole thing for nothing. If you just staight up with them they might help you out.

Whats in my Warbird Hot Bad:

Driver: 907D1 9.5 - 65-S Aldila VS Proto --- FT-IQ coming soon?
2 Hybrid: Rescue mid-TP 16 deg
3 Hybrid: Rescue TP - HC Tour Only Model 19 deg - DG X-1004-PW: 695CB Irons - Project X 6.0Wedges Vokey SM58, Vokey SM54, Vokey 250Putter Futura PhantomWhere I WorkMy...

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cwo2lt Member

cwo2lt

Here's a cool trick that used to work with Callaway, but I'm not sure if equipment manufacturers have wised up to this yet, but:

Thats not a cool trick; it's called theft.

Bag: Old Gunny Sack
Driver: HiBore XLS 10.5*
Wood: G10 15.5*
Hybrid: G10 21*
Irons: Knock off Pings Wedge: CG-11 56* SW, CG-12 52* GapPutter: Rossa DaytonaGrips: Winn ExtremesBall: Water Logged

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Island Par Well Established Member

Island Par

Albatroz is right Ping has warranties on the equipment they sell. Besides if you took a divot its not supposed to break that way. They'll replace it. I bought a ping G10 fairway wood and the Ping representative saw that the lenght grip was short for my hands and offered to replace it at no cost. Not the same as your problembut that gives you an idea of their customer service is.

I also had a similar problem with my first set, a Dunlop T1 Slammer. Had it for 3 weeks then one day on the driving range my shaft broke at the hosel area and my driver head flew out into the range (much to my embarassment as the range had to be stopped and my tee girl had to get the head back). Took it to the Dunlop dealer here and a week later they replace not only the driver, but the entire set with the Dunlop Loco set!

ISLAND PAR

In my Mizuno Bag:
TBD, MacGregor 4W(16*), 3H(20*),4H(23*), 5H(26*) Mizuno MX-900 6-PWAdams Watson 2010 Wedges (GW, SW, LW),Ping Wolverine Putter "But I thought you meant these golfers from our club when you said you needed SANDBAGGERS to help with the flood...

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  • 6 years later...
Lihu Incredible Member

Lihu

I dont know is they will fix it  or not but if it is a right handed iron and they replace it can i have the broken one


First of all, welcome to TST.

I am not sure Ping will replace it for free, but there are numerous places that sell shafts.

:ping:  :tmade:  :callaway:   :gamegolf:  :titleist:

TM White Smoke Big Fontana; Pro-V1
TM Rac 60 TT WS, MD2 56
Ping i20 irons U-4, CFS300
Callaway XR16 9 degree Fujikura Speeder 565 S
Callaway XR16 3W 15 degree Fujikura Speeder 565 S, X2Hot Pro 20 degrees S

"I'm hitting the woods just great, but I'm having a terrible time getting out of them." ~Harry Toscano

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Lihu Incredible Member

Lihu

Considering the OP was from six years ago, probably already a settled matter. ;-)

I wasn't sure about the exact meaning of what was written, so I assumed that Moocow broke a shaft as well on an iron and wanted to know if he could have the old shaft back when someone replaces it.

:ping:  :tmade:  :callaway:   :gamegolf:  :titleist:

TM White Smoke Big Fontana; Pro-V1
TM Rac 60 TT WS, MD2 56
Ping i20 irons U-4, CFS300
Callaway XR16 9 degree Fujikura Speeder 565 S
Callaway XR16 3W 15 degree Fujikura Speeder 565 S, X2Hot Pro 20 degrees S

"I'm hitting the woods just great, but I'm having a terrible time getting out of them." ~Harry Toscano

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Note: This thread is 3609 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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