RMM1949

Called them again yesterday(9 Aug). Said they are still "researching" and will notify me when they get done. I asked them to give me estimate. Answer was "Didn't know. Still researching. We'll contact you". Asked corporate give me a call in customer satisfaction survey. Must not spend enough money there. Been 6 days going on 7. Nada. Zip.

The first coupon I used last year didn't post, even after scanning at checkout. Had to call to have them research and post the points to my purchase. Then, they claimed my $10 coupon was mailed, never saw it, so they had to resend it. Just received a flyer with new 200 point coupon. Made a purchase. The dollar amount posted, but the 200 points didn't, so I called customer service. They show the purchase, show my Advantage Club card scanned, and show a coupon scanned, but she had no idea what the coupon was, so she's supposedly going to research AND promised to call me back (yeah, right!). Gave them Hell on my customer feedback. Won't use them again. There are other golf retail speciality stores in Salt Lake that I'll use instead. At least there they don't turn over employees like disposable paper towels, and remember your name when you walk in the door.

I use the Srixon Trispeed and Trispeed Tour. Both give a good feel off all the clubs, including the putter. Get a definite "click" not a mushy thump like some balls.

New to the blog. I've been an on and off shopper with Golf Galaxy for the past couple of years, but went to a member gig a couple of nights ago. Missing purchase and 300 bonus points from that night. Then, went in on Saturday and made a purchase. That's not showing up either. I emailed them, so I'll see what their answer is. If it's not to my satisfaction, I'll only shop at another golf retail store in my area.