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My PING Hoofer 14 stand  bag lost the  pin  where the one of the stand  legs attached to the bag. Called PING's  customer service  and they sent a new one out no problem.  Nice to  see  that  good customer service still exits today.

 

 

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I lent my Ping putter to a friend to try, he lost the head cover. I called Ping and they sent me a new one at no charge. 

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Ping is one of the easiest companies I deal with for ordering merchandise.  No transferring everywhere, the first person that picks up is the person I talk to the whole time.  They are very knowledgeable with all the different shafts/grips on market that they can use to put the clubs together. They also have a good/easy to navigate portal for businesses to see shipping and invoices.

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Never had a problem in ANY of my dealings with them

 

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Agree...Ping has some of the best customer service I’ve found. I had a G30 3H...was hitting some shots when suddenly one sounded strange. I look at the club and there was a dent on the crown, a crater.
 

No ball mark or scuff at all and it was a decent hit. My pro sends it to Ping and they say ‘well...it doesn’t appear to be a defect so we’ll replace it for $120.’ I tell the pro to just forget it and keep the club.’

Next day Ping calls my club pro back and tells the pro..’ Hey we went ahead and just upgraded the head to a Ping G and kept the specs...we’ll send it out and you should get it in a few days....no charge.’ Really appreciated that. Got it last week.

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