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GAME Golf Past and Present (June 2021)


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I connected my GG Live after today's round to my computer, which had been good for uploading the past two months, and after some "it looked like it was uploading," it says there is no round there.  😞  Back this again.

(And I thought I putted well today, too, I'd like to know if I'm right)

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I just spent almost an hour on the phone with David Kelly, the marketing and community director for GAME Golf. We talked a lot about the history, the present, and the future of the company and it

Classic works fine if your transfer app still works on a supported OS.

Yes, they fixed the classic transfer app now.

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On 7/18/2021 at 5:28 PM, iacas said:

Scott…

A1E54DC1-62E7-48E6-8597-EA3445BFE6FC.jpeg

I wonder if i can use the battery that's in classic...or maybe I'll just go back to using that device 🤷‍♀️

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2 hours ago, RFKFREAK said:

I wonder if i can use the battery that's in classic...or maybe I'll just go back to using that device 🤷‍♀️

Probably.

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Has anyone successfully got a round off of a GG Live system via computer in the past few days?  I'm wondering if Wednesday's failure was related to some sites disappearing briefly from the internet (although I was able to access the GG site).   Right now, mine is just recharging so I can use it on Sunday.  Would be nice to get the stats for today.

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On 7/21/2021 at 6:25 PM, Shindig said:

I connected my GG Live after today's round to my computer, which had been good for uploading the past two months, and after some "it looked like it was uploading," it says there is no round there.  😞  Back this again.

(And I thought I putted well today, too, I'd like to know if I'm right)

Same for me on past 3 rounds on my Classic. They said to email them log files but there was no data in the files. 

I am awaiting @DaveP043review on GG Pro as that is my next option.

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It looks like the phone upload method with live isn't working either. I uploaded a bunch of them yesterday, and it looked like everything was successful. But I'm on the site and app now and I'm not seeing the rounds anywhere. There are no rounds on the device according to the app. I plugged it into the computer as well. No rounds showing up; nothing to upload. 

Probably going to pull off the sensors and quit using GG now. It's not useful enough to me to want to deal with these annoyances all the time. Too bad, because it's fun to see everything afterwards.

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3 hours ago, DeadMan said:

It looks like the phone upload method with live isn't working either. I uploaded a bunch of them yesterday, and it looked like everything was successful.

Ugh, that's disappointing.  A few months ago (I think I wrote about this in the previous thread, I can try to find that if someone wants) I tried to get my device to connect to my phone via Bluetooth and it was a hassle and did not connect.  I eventually gave up.  But if I knew it would work, I'd fight it a bit more. 

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After 4 years or so using Game Golf, I played my first few rounds without it this week (in Wisconsin).

If they could figure out a way to iron out the issues they’re having with software, and create a unit (preferably smaller) that doesn’t require the phone for tagging (and that truly WORKS that way), I might go back.

I definitely miss being able to review my rounds and the distances I hit.

At the same time, I enjoyed playing a different way, and I like the app I use for hole-by-hole scoring (The Grint). I’ve also purchased a rangefinder, so I can play without GPS. I might invest in a Mevo or other launch monitor instead to understand my distances and just leave Game Golf behind.

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Well, I tried anyway and made some progress.  I was able to connect the app to my phone, so that's a step in the right direction.

It said there was a round on there, and allowed me to retrieve it.  It looked like it was retrieving two rounds (which would match the number of yet-uploaded-but-recorded ones).  But they're not on the GG site or in the app.  The device (via phone) says no rounds on it.  But I was able to, in settings > support "upload log files."  I'm not sure what that is, but there were two of them.

I'll check back for not-signed rounds when/if I see something different.

A quick thought:  do I need to connect it to my phone before a round now to get it to save something?  It has a "play golf" option but I assumed that was for manual tagging. 

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@Shindig you probably lost your rounds.

When it works that’s what you do, yes.

As for what the stuff does there are manuals and stuff. You can use a LIVE device live, editing as you go, or record the round and upload on your phone later (when that works).

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2 minutes ago, iacas said:

@Shindig you probably lost your rounds.

When it works that’s what you do, yes.

As for what the stuff does there are manuals and stuff. You can use a LIVE device live, editing as you go, or record the round and upload on your phone later (when that works).

Okay.  I'll give this a try during tomorrow's round.  I don't remember ever connecting it to my phone to start it up before.  I'm confused about why the rounds were able to be stored in the device but how I started the round affected their upload, but I don't expect anyone here to tell me why their software does what it does.

The way I had (I think since I first bought it) used it in the past was to power it on when I walked to the first tee, tag my shots, and connect to the computer after the round to upload, edit, and sign.  For the first four years or so I used it, I think this was working fine.  If there's been a change in what works, an alert from them would have been nice.

and now for something stranger:  when the device/phone are paired and I check in the app, there is a listing of one round on the device.  That's exciting, maybe my round data still lives somewhere...

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8 hours ago, StuM said:

Same for me on past 3 rounds on my Classic. They said to email them log files but there was no data in the files. 

I am awaiting @DaveP043review on GG Pro as that is my next option.

You can read my impressions so far here:

If I had to make a recommendation right now, I'd say don't do it.  However, I've been in contact with the GG people, and they're trying to improve the performance.  I'd love for it to work, and I'm more than willing to do my part, all we can do is wait to see how it turns out.

 

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1 hour ago, Shindig said:

Okay.  I'll give this a try during tomorrow's round.  I don't remember ever connecting it to my phone to start it up before. 

You can use it like Classic and upload via your phone after, but the “Live” part means you can use it live while you play on your phone.

1 hour ago, Shindig said:

I'm confused about why the rounds were able to be stored in the device but how I started the round affected their upload

That’s not what I’ve said. If the rounds upload successfully they’re removed from the device. But they aren’t always  actually uploaded. Then again, I thought rounds were lost before and they appeared.

1 hour ago, Shindig said:

The way I had (I think since I first bought it) used it in the past was to power it on when I walked to the first tee, tag my shots, and connect to the computer after the round to upload, edit, and sign.  For the first four years or so I used it, I think this was working fine.  If there's been a change in what works, an alert from them would have been nice.

That’s just “Classic” and you were notified years ago (like four or five) that using newer OSes and the Transfer app was being discontinued.

41 minutes ago, DaveP043 said:

However, I've been in contact with the GG people, and they're trying to improve the performance.

Had you told them about your trip to SV and they just didn’t get it going in time for that, or were they unaware? It’d have been nice to use it there.

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19 minutes ago, iacas said:

You can use it like Classic and upload via your phone after, but the “Live” part means you can use it live while you play on your phone.

That’s not what I’ve said. If the rounds upload successfully they’re removed from the device. But they aren’t always  actually uploaded. Then again, I thought rounds were lost before and they appeared.

That’s just “Classic” and you were notified years ago (like four or five) that using newer OSes and the Transfer app was being discontinued.

Thanks for clearing that up -- it's very reassuring.  I guess I've always used it like a Classic.  Which I'm fine with:  tag during the round, upload later, fix mis-tags etc, then get stats are the only features I've wanted.  I also had the "I thought that round vanished" thing happen a few months ago, and a few popped up, which was nice.  Maybe that will happen with these.

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1 hour ago, iacas said:

Had you told them about your trip to SV and they just didn’t get it going in time for that, or were they unaware? It’d have been nice to use it there.

I had some communications, they seemed to be focused on other issues.  And given the issues I've had, knowing that I really couldn't edit the rounds easily, I decided not to use it.  I'll get back to it tomorrow, and hope somehow it works better.  

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7 hours ago, Hardspoon said:

After 4 years or so using Game Golf, I played my first few rounds without it this week (in Wisconsin).

As I’ve mentioned before, I’ve been using the phone app recently. I tried to use it at Mammoth Dunes but it wasn’t mapped, then the next day at Sand Valley and it had issues. I didn’t use it for the rest of the trip and honestly it was so much more enjoyable to play golf without worrying about if my tracking app was working properly.

As much as I love to go back and see how far I hit shots and revisit my rounds, I’m probably done with it.

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The phone app is not ideal.

If the belt unit (Live mostly) works, I'll stick with it. If it doesn't… they've got issues.

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