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kfowler

uPro Software Update

Note: This thread is 3245 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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Side note, my screen has gotten pretty scratched up from lose items in my pocket. I asked Callaway how much it would cost to replace the glass and they said the currently don't offer that but would replace the unit for $200.

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Side note, my screen has gotten pretty scratched up from lose items in my pocket. I asked Callaway how much it would cost to replace the glass and they said the currently don't offer that but would replace the unit for $200.

Frankly, that's crap! My wifes HTC (cell phone) display broke when she dropped it. I was able to purchase a new replacement LCD for $35. Naturally, HTC doesn't build these LCD displays, they just purchase excess spares and pass on the price (plus overhead) to the end-user. I don't know why Callaway couldn't do the same. At a minimum, charge the replacement cost on the screen plus a little labor and allow end-user to send it back for repair.

Got a response from prod support regarding updated user guide, here is a link:

Thanks for posting this link! I sent Callaway an email last week inquiring how to delete a round - no response. I also don't see any reference of deleting rounds in the users guide. Also, does anyone know why they wouldn't program the scoring features to account for FIR, GIR, Putt averages amongst all rounds? They do for the clubs statistics, but not for the other stats. Seems strange to me that they wouldn't think someone wanted to know how they are hitting the driver, approach shots on all rounds - not just one day.

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Frankly, that's crap! My wifes HTC (cell phone) display broke when she dropped it. I was able to purchase a new replacement LCD for $35. Naturally, HTC doesn't build these LCD displays, they just purchase excess spares and pass on the price (plus overhead) to the end-user. I don't know why Callaway couldn't do the same. At a minimum, charge the replacement cost on the screen plus a little labor and allow end-user to send it back for repair.

Did you ever figure out how to delete the statistics? I created a couple of 1 yard drives just playing with the unit and I don't really want them on my average.

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FYI, I asked uPro "Support" about deleting a round and their response was "Scoring rounds cannot be manually deleted at this time. The device keeps a rolling total of the 50 most recent rounds; as new rounds are added, the older ones will then be dropped off."

The software (after update) still has quirks. The initial setup of a new unit required three request for help from customer support. The unit still will not connect to the computer without using Windows Explorer, manually opening the "Sync" folder, and clicking on uPro.exe. Then there are not-so-small things like not being able to delete a "round" where you were just learning how to use the unit.

PS: Interesting forum! Glad to have found it.

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Note: This thread is 3245 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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