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That sounds more like the eBay with which I've had experience.
Yeah... you did it the hard way. All you had to do was initiate a return and, for the reason, check the box that indicated the item was not as described. Then, if the seller balked, open a ticket with eBay, use the magic phrase "Significantly Not As Described," and explain in what way(s) it was SNAD.
I've had to do that twice, because sellers balked at taking something back, and both times it was handled painlessly.
Sorry I did not see this thread originally. Looks like I maybe could have saved you some angst.
Generally it is a matter of swings and roundabouts compensation but the tee makers should not be placed more than 10 yards from the permanent marker.
If the total length differs from the rated length by more that 100 yards, Appendix G specifies the adjustment to be made to the course rating and slope. If it is more than 300 yards the Authorised Association must be contacted.