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TST Explores GAME Golf

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Ok I finally bought Game Golf Live and I cannot get it to see my device with Transfer App Version 2. I've tried on my Mac (Sierra OS 10.12.6 not Mojave) and my wife's laptop with Windows. I've tried multiple USB ports and cables and nothing. No device connected. The device is charging alright from the USB port, but it doesn't connect.

Not sure what else to try. I feel like I've wasted $99.

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1 hour ago, boogielicious said:

Ok I finally bought Game Golf Live and I cannot get it to see my device with Transfer App Version 2. I've tried on my Mac (Sierra OS 10.12.6 not Mojave) and my wife's laptop with Windows. I've tried multiple USB ports and cables and nothing. No device connected. The device is charging alright from the USB port, but it doesn't connect.

Not sure what else to try. I feel like I've wasted $99.

Why do you need the transfer app? I haven't used it since I bought a live a while back, since then I've just used my phone.

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11 minutes ago, Slowcelica said:

Why do you need the transfer app? I haven't used it since I bought a live a while back, since then I've just used my phone.

It's easier and more precise IMO to edit the rounds on the computer. 

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1 hour ago, Slowcelica said:

Why do you need the transfer app? I haven't used it since I bought a live a while back, since then I've just used my phone.

I'm just the opposite, I never use my phone, I just edit on the computer.

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1 hour ago, Slowcelica said:

Why do you need the transfer app? I haven't used it since I bought a live a while back, since then I've just used my phone.

I was trying to troubleshoot why it wasn’t pairing with my phone. I contacted support and the told me how to reset the device. It works now. 

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3 hours ago, iacas said:

I’ve seen that with the wrong kind of data cable.

It does power but not data.

A cable came in the box no?

I've noticed that, too.

I always found it odd that I had to use that specific cable since with other devices that transfer data to my computer (like my phone) the cable I use didn't matter.

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5 hours ago, iacas said:

I’ve seen that with the wrong kind of data cable.

It does power but not data.

A cable came in the box no?

I wasn’t the cable. I used the one that came with it. I had to reset the device.  I’m not sure why. It is working now.

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I used the iphone app in the past, but hated carrying my phone around with me, but I got an apple watch for Christmas and realized a couple week's ago that it works with the app.  I played nine on Saturday and just used the watch to tag clubs and check distance to the green if i didn't pull out my range finder.  I am a bigger fan now that the watch makes it a lot easier compared to messing with my phone.

And I know, using the device is probably easier than the watch, but I'm still not sure about putting the devices on my clubs.

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5 hours ago, JGus said:

but I'm still not sure about putting the devices on my clubs.

I had reservations about that too but once on, you won't even know they are there.   If you use a silicone to secure the tags to the end of the grips, they will come off easily.  

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On 4/15/2019 at 2:35 PM, JGus said:

I used the iphone app in the past, but hated carrying my phone around with me, but I got an apple watch for Christmas and realized a couple week's ago that it works with the app.  I played nine on Saturday and just used the watch to tag clubs and check distance to the green if i didn't pull out my range finder.  I am a bigger fan now that the watch makes it a lot easier compared to messing with my phone.

And I know, using the device is probably easier than the watch, but I'm still not sure about putting the devices on my clubs.

I used my Swing Speed Radar to check swing speeds with Driver, 7 iron, and PW with tags in and tags out. There was no statistical variance either way. This was using the GameGolf Live tags (small red ones) and not the black GameGame Pro tags, just for clarification. 

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Does everyone recharge the GG device after each round? I used it for a nine and did not recharge for a couple of days. It was dead when I went to use it.

Also, do you turn it off after the round? There was nothing on the site about that.

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38 minutes ago, iacas said:

I’ve used it for up to three nine hole rounds without charging in between but I also shut it off as soon as the round is over.

To shut off, you just press and hold the button again, correct? That is what I did.

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I usually charge mine after each round.    When I upload the round, I leave it plugged in a few extra minutes until it's charged.   I always turn it off after the round.     When I travel and don't have a chance to sync it right after a round, I've had mine last three rounds.  

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6 minutes ago, dennyjones said:

When I travel and don't have a chance to sync it right after a round

Rounds can be uploaded also when you pair it to your phone when playing.
Also, there is enough storage memory in the device for 9 rounds I think.

Sometimes when I travel, I carry a battery extender and use it for extended use.

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