In 2003, I entered the lottery for the upcoming 2004 Ryder Cup at
Oakland Hills
. Upon receiving verification of what ticket package I had been offered, I found that I was not offered any of the 3 or 4 choices of ticket packages that I had opted for. I e-mailed the PGA of America regarding this. I was informed that ALL tickets for my preferences had been spoken for. So, I paid for what I was eligable for and prepared to go to the event. Several days prior to the event, the PGA of America puts out a notice that there were still a couple of thousand tickets still available for the event. These tickets were the same ticket packages that I had chosen as options and had been told that there were none left. I was furious with this apparent lie. I immediatley contacted them and was informed that the tickets were from those that did not meet the dealine for purchase and said tickets were then placed back into the ticket pool. I asked them why those that had these tickets packages marked as an option had not been given an opportunity to purchase them or be put back into another lottery for a chance at getting those tickets. I received no response. So, I went to the event and had a blast even though the US was defeated and I had to spend the afternoon listening to "oh lay, oh lay oh lay, oooooooh lay, oooooh lay" over and over again. Then comes this years lottery. Again, I did not receive any of my options for ticket packages. Instead I was offered 2 Wed. practice round tickets for $80 total. I was again quite furious with this outcome. I contacted the PGA of America through the hotline number that came with the verification of tickets e-mail. After telling the customer rep of my disatisfaction and asking what I could do, she went to her supervisor and, per her supervisor, I was told that if I did not purchase the tickets I was offered, I would not have a chance at getting into any "possible" future lotteries for the tickets that I wanted. In other words, I had to buy what I did not want in order to get a chance at what I did want. That borderlines on extortion as well as bait and switch. The PGA of America preaches this message of honesty, honor and integrity. This policy reflects that all of those character traits are not possessed by this organization. It is not free tickets that I want. If in fact there is another lottery, I want to be placed into this lottery for the tickets that I want without being forced to pay for something that I do not want