Yes it does. Looks like the used a bench sander.
I just wanted to update everyone on the solution so I am not trashing a company. I contacted RestorationGolf this morning and they immediately offered a replacement set of irons (same make, model, and condition) as the ones I sent them to be refinished. The lead guy, Adam, was really upfront and understanding about the whole issue. Though a explaination for the reason for the severe grind was not provided, he did offer another refinished set of 962Bs with the same shaft and grip, which I think is acceptable. I do, of course, have to send my 962Bs back to them, which is no problem, since they also put the wrong grips on (noticed this morning they gave me Winn W6s instead of Winn W5s) when I sent them in.
I will update again when I recieve my replacement irons and the whole process is complete, but, so far it looks like they are standing by their satisfaction guarentee, which is nice to see out of a company.