Thanks for the help everyone....I contacted the seller today and passed on the comments and his reply was this is a "custom" putter....and he insists that it is NEW.... so I shared the responses and was called a liar... then I was told that I was trying to rip him off???? Next I was told I had to provide the names and numbers of the "pro" golfers that told me this....so I opened a "case" against the seller... the seller has agreed to return my money and return postage now that I have an open case pending.....I mailed the putter and got a confirmation number...........thanks again everyone...