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Note: This thread is 5518 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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I am just extremely impressed with taylormade's customer service. Here is what happened. I purchased a taylormade cart bag 2.0 from a target close out sale for 26$ last year.

Slowly the bottom of the bag started chipping. A few months ago the bottom of the bag completely broke off and my clubs would just fall right through. The broken bag sat in my closet for months and before I was about to through it out, I figured why not call and see if they would replace it.

I called and they said just bring it to any retail location and they will get it replaced. So I brought it to sports authority, they sent the bag to taylormade, and than 2 weeks later I got my replacement. I did not get the same 26$ golf bag I sent in as a replacement, instead they sent me a brand new catalina 2.0 golf bag (a MUCH nicer golf bag).

I am extremely happy with them and thought I would share my experience.

Driver: Taylormade R7
Wood: taylormade burner 3 wood
Hybrids: Jack Nicklaus 3 hybrid
Irons: Taylormade R9 TP 3-pw
Wedges: Taylormade r9 56* & Titliest Vokey 60* Putter: Odyssey WhiteHot XG #7 Ball: Nike one platinum & Bridgestone E6


Note: This thread is 5518 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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