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Callaway customer service are aces again

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By flap,
in Golf Talk

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flap Great Member

flap

Bought a Cally cart bag last year at Target during the off season blowout .The bag would not stand upon its own and would allways fall over and I knew it was only a matter of time till I messed up one of my clubs.I took a shot and called callaway customer service and they told me to send it back to them ON THEM as they sent me a free UPS pickup/return slip.They told me if it was still under warranty they would replace it if not they would try to fix it or just send it back.Well I get a call yesterday telling me I have a new Weekender organizer cart bag which retails for 150.00 compliments of Callaway.This is the second time in a month this company has gone over and above for me and they now have a lifelong customer.

In my new FT carry bag
FT-9 Tour nuetral 9.5
FT-15 degree 3 wood
Fussion Hybrids #2&4
Fussion irons with Grapholoy Pro launch Red shafts56&60 Cally X forged wedges with Red shaftsSG9 putterCally I ballBushnell Meadealist range finder

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flap Great Member

flap

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Update--Fed Ex just dropped off my new weekender cart bag,Thank you Mr,Callaway

In my new FT carry bag
FT-9 Tour nuetral 9.5
FT-15 degree 3 wood
Fussion Hybrids #2&4
Fussion irons with Grapholoy Pro launch Red shafts56&60 Cally X forged wedges with Red shaftsSG9 putterCally I ballBushnell Meadealist range finder

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Monsieurgolf Established Member

Monsieurgolf

Makes me seriously consider the X-20 or the new X-22 irons as my next purchase. Customer service like that is huge.

Although I must say that Cobra customer services has fixed 2 clubs that the insert has come out. The 8 iron was fixed...and the PW was replaced by a whole new iron.
Je joue au golf, et j'aime ca.
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Nike SasQuatch Sumo2
HaLo 2i & 3i
3100 I/H 5-GW588 Gunmetal 53/56/60White Hot XG #2Vector BagProV1x
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Note: This thread is 5647 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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