Jump to content
IGNORED

I have to give IZZO golf a pat on the back


rckwd
Note: This thread is 5509 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

Recommended Posts

You always hear about how some companies don't care about their clients once they wrap up a sale, but I have to give Izzo an thumbs up on their customer care and service. Little over an year ago I purchased two of their practice nets; a Giant and a Big Daddy. I had already had a mini-mouth for a couple of years no. Anyway, Last Friday I went to set up the Big Daddy and some issues with a few of the connectors not wanting to slip in and out of place correctly. Unfortunately I put two much pressure on one of the rails and broke two of the connectors. First thing I thought was how was I going to replace that one pole and not have to buy a whole new frame. So I got on the phone with Brad Beswick of Izzo and told him what I had done and explained the circumstance. He said to email him a picture and he said he would see what we could work out. So I sent him a picture of the breakage and he said he would be back in touch. A few minutes later he wrote me back and said a brand new complete net was being sent via next-day at no cost!! I explained to him I would like to pay for the new net but he said he would not hear of it. So low and behold, a new (and the newer model)arrived Wednesday just as promised.

I am in no way affiliated with Izzo but will always be a loyal customer of theirs because they showed customers do come first to them.

Thanks to Brad Beswick and the whole Izzo team.

PS...and thanks to The Sand Trap for letting me use they're forum to express my appreciation.
Link to comment
Share on other sites


Cheers to Izzo for great customer service!

I had the same experience with my Sun mountain bag when I broke a leg on my carry bag and they send me a brand new leg free of charge.

I also had a Callaway two ball putter when the white material came off and they send me a brand new putter free of charge in a couple of days.

Cheers to Izzo , Sun Mountain and Callaway for great customer service!

Titleist 910 D2 9.5 Driver
Titleist 910 F15 & 21 degree fairway wood
Titleist 910 hybrid 24 degree
Mizuno Mp33 5 - PW
52/1056/1160/5

"Yonex ADX Blade putter, odyssey two ball blade putter, both  33"

ProV-1

Link to comment
Share on other sites


Cheers to Izzo for great customer service!

Companies seem to care more today. Cell phone companies used to be notorious for their sub-par support. I know I have left carriers twice in the last 20 years. I was with Bell Atlantic Mobile in the late 80's/early 90's until Verizon bought them out. They, Verizon at the time thought support was an option. Because of that I went to NEXTEL; with there local service/push to talk/and great service they give us people being in the construction industry...they were the best thing to come along since sliced bread. And then came along that God-Forsaken, push and pray, Indian based crappy service they call Sprint. It didn't take but a few months to accumulate a drawer full of junk Sprint phones. Then came the masses going back to either Verizon and Cingular which we all know now as ATT. Although ATT has great CS I have heard that Verizon has the best.

Sorry to get off subject, but IMO customer service is one of the number one things I look for in a business. I have also heard that Callaway provides excellent service. And IMO, Directv ans HP does as well.
Link to comment
Share on other sites


Not all golf companies are stand up.OGIO refused to fix or replace my Grom stand bag which had blown out a zipper on a pocket.They had the nerve to offer me another bag for 1/2 price,I told the woman if you do not stand behind this bag why the hell do I want another?Callaway on the other hand is a great stand up company and does stand behind all products.

In my new FT carry bag
FT-9 Tour nuetral 9.5
FT-15 degree 3 wood
Fussion Hybrids #2&4
Fussion irons with Grapholoy Pro launch Red shafts56&60 Cally X forged wedges with Red shaftsSG9 putterCally I ballBushnell Meadealist range finder

Link to comment
Share on other sites


  • Administrator
Not all golf companies are stand up.OGIO refused to fix or replace my Grom stand bag which had blown out a zipper on a pocket.They had the nerve to offer me another bag for 1/2 price,I told the woman if you do not stand behind this bag why the hell do I want another?Callaway on the other hand is a great stand up company and does stand behind all products.

And in the other thread, flap, several people all seemed to have the opposite experience with Ogio, myself included, and their wonderful customer support.

Erik J. Barzeski —  I knock a ball. It goes in a gopher hole. 🏌🏼‍♂️
Director of Instruction Golf Evolution • Owner, The Sand Trap .com • AuthorLowest Score Wins
Golf Digest "Best Young Teachers in America" 2016-17 & "Best in State" 2017-20 • WNY Section PGA Teacher of the Year 2019 :edel: :true_linkswear:

Check Out: New Topics | TST Blog | Golf Terms | Instructional Content | Analyzr | LSW | Instructional Droplets

Link to comment
Share on other sites

Awards, Achievements, and Accolades

Note: This thread is 5509 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


  • Want to join this community?

    We'd love to have you!

    Sign Up
  • TST Partners

    Golfer's Journal
    ShotScope
    The Stack System
    FlightScope Mevo
    Direct: Mevo, Mevo+, and Pro Package.

    Coupon Codes (save 10-15%): "IACAS" for Mevo/Stack, "IACASPLUS" for Mevo+/Pro Package, and "THESANDTRAP" for ShotScope.
  • Posts

    • Iacas- Can you please post all the data behind field strengths? Thank you very much!
    • New 3W is pretty good  I hit a good drive actually but straight into a headwind so it left me far enough back from the trees to attempt something stupid. So naturally, with a new 3W in the bag, I wanted to see what it could do. Hit a high draw directly over the trees and couldn't see where it ended up from the fairway, but I knew I hit it well. I doubt that's the optimal play for scoring well in the long run but it felt good to do.
    • I'm sure you've read this, but I just have to post it, here, again, for everyone who hasn't. It changed my thinking forever and irrevocably on this exact topic:  "We don't say "the golfers are more talented" today. We say "there are more talented golfers today." "More" meaning they are far more numerous, not more talented. Talent is random. Only a small percentage of people win the talent lottery --- for world class golf, way less than 1%. And there's no telling whether the most talented player of any period, including this one, was more talented than Jack, or Jones, or Vardon. It's absolutely unknowable. What IS knowable, though, is that the base population is larger, so whatever percentage of people are born with golf talent, there are a lot more of them today than there were 50 years ago. What is knowable is that training and coaching is vastly improved. Hogan had to, in his words, "dig his swing out of the dirt" by hitting millions of golf balls. Today, they have radar and laser and the Minolta super duper high speed swing cam, and they know exactly how every little swing tweak affects their spin rate and launch angle and apex height -- stuff nobody had any clue about in Jack's day. So 50 years ago, if you had 100 guys born with golf talent take up golf, maybe 30 of them would find their optimal swing. Today, it's probably over 90. What is knowable is that the huge purses, and the fact that Tiger was the world's richest and most famous athlete, and not just the world #1 golfer, is making golf the first choice of more young athletes, rather than just the guys who couldn't make the "real" sports teams in school. So if you had 100 guys born with multi-sport talent 50 years ago, most of them played golf for fun, if at all. Today, a lot more of them concentrate on golf as their main sport. And what is knowable is that travel is much faster and cheaper now, so almost every world class player shows up for almost every major and WGC, and for many of the regular PGA events. 50 years ago, the second or third best player in, say, Australia, often didn't even play in the British Open, let alone a PGA event. So all the PGA events, and three of the four majors, had only a handful of international players, and the fourth major had only a handful of Americans. None of that is speculation. It is a verifiable fact that there are over twice as many people in the world today than there were 50 years ago. It's a verifiable fact that the purses today are hundreds of times as high as they were 50 years ago --- Tony Lema got about $4200 for winning the 1964 Open; today, it's about $3.5 million. It's a verifiable fact that virtually all the world top 100 play every major they are eligible for, instead of only a handful playing any events that require overseas travel. It's not knowable exactly how all of that combines, but a good indication is the number of entries in the US Open. To enter the US Open requires both top 1% talent for the game, and a serious commitment to it. There were about 2400 entrants per year 50 years ago. This century, it's consistently over 9000, well over three times as many. It's true that, mostly because of the time and expense, the number of duffers recreational players has declined, but they never had any influence on field strength, anyway. High school kids on the golf team still play all they want, for free. What do you have to counter that? Nothing but your belief that there were half a dozen golf phenoms all at the same time in the 60's, and none today, now that Tiger's past his prime. You're entitled to that opinion, but what facts do you have to back it up? Only the number of majors they won. But how many majors would Phil have won if the fields were like they were 50 years ago? Mickelson finished second in the US Open to Goosen in 2004, to Ogilvy in 2006, and to Rose last year. 50 years ago, odds are that none of those guys would have even tried to qualify for the US Open, since it required shutting down their schedule for a minimum of three weeks to travel to the US for sectional qualifying, with no guarantee that they would make it into the actual tournament. Michael Campbell, who beat Tiger with some amazing putting down the stretch in 2005, said that he would not have entered that year if the USGA hadn't established overseas qualifying sites, so he didn't have to travel to enter. How would Phil look next to Arnie with those three US Opens? Eight majors, and a career Grand Slam. And how would Tiger look if Michael Campbell, Trevor Immelman, Angel Cabrera, and YE Yang had stayed home, like most international players did in the Jack era? I'll make it even simpler for you, since you follow women's golf. How much better would the US women look today, if there were no Asians on tour? Or even just no Koreans? Well, it looks like you're going to crow about the lack of current talent every time a guy backs into a win for the foreseeable future, but come on. The Valero was a 40-point tournament, which makes it one of the weakest regular PGA events, barely above the John Deere Classic. And the tournament committee knows that most top players don't like to play right before a major, so they try to attract the few who do by making it as close to major conditions as possible, to help them fine tune their games. A weak field facing a tough setup is not a recipe for low scores, but you still insist on taking one bad week and comparing it to the majors of your hazy memory, even though you seem to have forgotten epic collapses by the likes of Arnie, who managed to lose a seven shot lead over the last 9 holes of the 1966 US Open. And who knows how often something like that happened in a low-rent event? I don't know if Tiger was more talented than Jack, or even Trevino. All I know is that there are many solid reasons to believe that in order to win a tournament, he had to beat around three times as many talented golfers, even in most of the regular tour events he's won, as Jack did in a major --- especially the Open, where Jack only had to beat as few as 8 other Americans, at a time when probably 60-70 of the world top 100 were Americans.  I don't say it's true by definition, as you claimed, but I say it's the way to bet, based on facts and logic."  
    • Shot 50/41 today. I didn't hit the ball particularly well but not as poorly as the score would indicate. I just happened to hit it in some really punishing places that wound up taking one or two strokes just to hit back into play. The undergrowth and the fescue are really growing in at the course. Lipped out and burned a few edges on putts, too. I always say when I miss putts by that small a margin that they're eventually going to drop as long as I don't deviate from the process and that's exactly what started happening on the back 9. I ended up making a couple of mid-length putts. Five over on the back included a triple bogey on 17.
    • Birdied the par 5 #14 at Quail Brook GC. Hit a high draw 3W just short of the green on my second shot, chipped just right of the back right flag to about 12' and made the putt. It's starting to look like I'm going to get at least 20 rounds at Quail Brook for it to qualify as my home course but I've been adding the birdies there to my away composite for so long that I don't feel like separating it all now. So the away composite will simply be an aggregate of all my birdie holes for the year.
×
×
  • Create New...

Important Information

Welcome to TST! Signing up is free, and you'll see fewer ads and can talk with fellow golf enthusiasts! By using TST, you agree to our Terms of Use, our Privacy Policy, and our Guidelines.

The popup will be closed in 10 seconds...