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Adams Golf customer support

schapman

By schapman
in Golf Talk

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Note: This thread is 5939 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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schapman Well Established Member

schapman

Posted
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Any one had any dealings with Adams in the past? My driver broke today on the 3rd hole. I emailed them but was wondering if anyone else had has to deal with them in the past.

In my bag:
Driver: HiBore XLS (9.5*, stiff, gold shaft)
Irons: FP II 4-GW
Wedges: mp R series 56/13 588DSG 60*
Putter: Unitized TiempoBag: ADIDAS Velocity


Big_M Great Member

Big_M

Posted
Posted
Never dealt directly with them other than ordering my clubs which came very fast, and seem to have been assembled properly. I HAVE heard that the XTD line of drivers were having problems and Adams was aware of the issue and was replacing any broken drivers.
My Clubs: Callaway FT-i Tour LCG 9.5° w/ Matrix Ozik Xcon 6 stiff; Sonartec GS Tour 14° w/ Graphite Design Red Ice 70 stiff; Adams Idea Pro 2h(18°) & 3h(20°) w/ Aldila VS Proto 80 stiff; Adams Idea Pro Forged 4-PW w/ TT Black Gold stiff; Cleveland CG12 DSG RTG 52°-10° & 58°-10°; Odyssey...

schapman Well Established Member

schapman

Posted
  • Author
Posted
Just called them. Apparently since they don't sell direct I have to take it into the store where I bought it. Hoping they can sort me out.

In my bag:
Driver: HiBore XLS (9.5*, stiff, gold shaft)
Irons: FP II 4-GW
Wedges: mp R series 56/13 588DSG 60*
Putter: Unitized TiempoBag: ADIDAS Velocity


schapman Well Established Member

schapman

Posted
  • Author
Posted
Took it into Golf Town last night. No questions asked and they filled out the form to send it back to Adams.

Maybe I'll get super lucky and they'll just replace it with a new speedline :)

In my bag:
Driver: HiBore XLS (9.5*, stiff, gold shaft)
Irons: FP II 4-GW
Wedges: mp R series 56/13 588DSG 60*
Putter: Unitized TiempoBag: ADIDAS Velocity


Big_M Great Member

Big_M

Posted
Posted
good to hear it went well... let us know what they do... new driver, fix old one, or new Speed Line (doubtful, but...).
My Clubs: Callaway FT-i Tour LCG 9.5° w/ Matrix Ozik Xcon 6 stiff; Sonartec GS Tour 14° w/ Graphite Design Red Ice 70 stiff; Adams Idea Pro 2h(18°) & 3h(20°) w/ Aldila VS Proto 80 stiff; Adams Idea Pro Forged 4-PW w/ TT Black Gold stiff; Cleveland CG12 DSG RTG 52°-10° & 58°-10°; Odyssey...

  • 1 month later...
schapman Well Established Member

schapman

Posted
  • Author
Posted
Finally heard back after pestering Golf Town.

Got a $120 credit from Adams towards a new driver. Thinking about the Speedline that is on sale for $200 or a Cobra.

In my bag:
Driver: HiBore XLS (9.5*, stiff, gold shaft)
Irons: FP II 4-GW
Wedges: mp R series 56/13 588DSG 60*
Putter: Unitized TiempoBag: ADIDAS Velocity


Note: This thread is 5939 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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