What's up with arrogant clubmakers?

[Shanks A Million]

I'm really surprised at some of the responses in this thread. If you run a business, you don't talk to customers like that. You don't belittle them, you don't tell them you've worked for people so much better, richer, smarter, more talented, etc. If someone is beyond belligerent then you make them leave, and if they won't you call the police. Customers should be civil but asking questions, even questions that seem to imply you, the "expert" are wrong, should be answered. If all he wants to do is work on tour pro clubs then he shouldn't run a business open to the public.

Exactly my thoughts. I wasn't trying to test his knowledge or ability at all, I was asking him an honest question, and he flipped. He didn't just say what he said nicely, he was nearly yelling.

I worked in retail for quite some time when I was young, and I had customers that were just abjectly RUDE to me (remember, I lived in Boca!) I never, ever, ever once even came close to what this guy did. Makes me glad to be out of Boca.

[Randy4h]

I walk in, and here's the conversation as it unfolded, me, and the guy behind the counter:

Wonder where I got the impression he could bend them....