Golf Bag not delivered

[gmc1950s]

Ordered a golf bag from BenningtonGolfBags.com on 9/12/08 and no word
from them. I've emailed them two times and called three times. Pay pal
has been notified hopefully they can help. In the meantime I wouldn't
order anything from them. $179.00 down the drain???

[joshtpa]

On a whim, I decided to call the number. After about 20 rings it goes to a voicemail that says the mailbox is full.

But before you start going crazy, it is only the 18th. There are tons of places that dont send shipping info, (who knows why) especially if they use USPS. Give it a few more days and see if nothing arrives. If you dont have anything by early next week, then go crazy. You live in TN and it looks as if they are in TX (assuming they arent drop shipping). USPS could take as long as 8 business days I would think from there.

[Harry Longshanks]

Yeah, it is still WAY early to get worried. The 12th was a Friday, which means the order probably wasn't even filled until Monday morning. Picked up by the shipping agent on Monday afternoon or even Tuesday. You are probably looking at a delivery day of Tuesday or Wednesday of next week. If the item was drop-shipped directly from the manufacturer, it could take even longer.

The site isn't exactly "professional" looking, and not answering the phone (not to mention full voicemail) is sketchy. Probably a 1-man operation. But if the bag doesn't show up and you used your credit card through PayPal, you can both file a dispute with PayPal and demand a charge-back through your bank. In the mean time, keep sending email to the seller and tell them you have contacted PayPal because of their failure to communicate with you in any way. Also, I'm not sure which bag you ordered, but there is a banner on some pages that says:

  None said:

*** 2008 Clearance bags will not begin shipping until the week of Sept 29th ***

[joshtpa]

Harry,
I saw that exact same thing. I have a feeling it was one of those, those prices are pretty good on the clearance section.

[bflat450]

Yeah you gotta wait a few more days, I'm surprised they haven't e-mailed you a tracking number, but don't worry you'll have it soon.

[gmc1950s]

OK thanks people I appreciate your quick replies. I was really beginning to
worry as I've never had service like that on the net before. Anyway I'll
wait til next week to start worrying again. Thanks much
.

[cvlngineer]

They are in Houston, which has been largely without power, phone, internet, etc. since Hurricane Ike hit last weekend.

[Harry Longshanks]

  cvlngineer said:

They are in Houston, which has been largely without power, phone, internet, etc. since Hurricane Ike hit last weekend.

^^^ very good point.

[gmc1950s]

In view of cvlngineer's information, I respectfully withdraw my complaints about Bennington Golf Bags and wish them a speedy recovery.