Customs Issues Shipping Clothing to Canada

[julie_m]

Subseventyguy emailed me personally and apologized for the mishap. After all this I do appreciate their customer service. Because I never got my first belt, he sent out another white belt for me, and at no charge included an extra black belt! I was really happy with that. He also sent me a tracking # so I could track the package this time.

I'm glad, sounds like a class act.

(Don't worry about apologies, you were miffed. They need to know about these things so they can fix their system.)

[immts007]

Dent,

Don't you think Erik might change the title for you if you asked?

Just ask him to remove the "Don't buy from" and it's all good.

[Dent]

Ah, its too late now, this thread is basically finished. All problems have been resolved.

[fdstud]

Told ya so...

[Dent]

Just another update, the issue is fixed even better.

After having all this trouble, Steve from SubSeventy sent me an extra belt at no charge, and.. refunded my payment! I received my money back in full for my troubles. Although I feel bad and still insist on paying, maybe even half at the least.

Again Ignore the title, I was just angry and didn't think of the outcome at the time of posting.

Subseventy is a great company to deal with, their customer service is A+. and will do everything you can so that you get your product, if it even means sending out a couple more to make sure you get it.

I WILL buy from this company again in the near future.

[TheGasman]

Im surprised that someone cant edit the title, because if you google Sub seventy, the title of this thread is three things down from the top. I guess thats just part of doing business.

[Dent]

Erik if you read this could you please change the title for me.. I feel if they are googled it can really hurt their business.