Buying Online

[La Costa Golfer]

What type of horror stories do people have here regarding buying online?

I was looking into buying from Golfio.com. Seems legit. Also when I go to the Callaway site...looks like an authorized seller. But...still...a little concerned.

[andre112]

Just don't be overly exited when you see a super low price. Make sure to check the reputations and reviews of the site. Ask customer service few questions and see how they respond. That can be a good indication of how they are going to be, in case you have a problem with your product.

[Terrier]

  andre112 said:

Just don't be overly exited when you see a super low price. Make sure to check the reputations and reviews of the site. Ask customer service few questions and see how they respond. That can be a good indication of how they are going to be, in case you have a problem with your product.

Agreed. To add...

If they don't have the option to order by phone (or you have to click around forever to find the number), I don't order from them. I'll shop online and pick what I want, then order by phone. Call me old-fashioned, but I prefer a quick conversation/transaction with a courteous human being.

[DERSCH_79]

If the buyer has good reviews and is a authorized dealer there shouldn't be a problem, but there is always that one time. I would use a credit card that you fight the payment if there is a dispute or fraud. Also, I buy most of my equip. on-line and never have problems.(knock on wood)

[La Costa Golfer]

Here is an update on my experience with Golfio...

So far so good. I identified a wedge that is not being sold elsewhere because it is being closed out. I called them and they answered the phone promptly, knowledgable about the product and in equipment in general. Assisted me with all questions and assured authenticity by stating I can return the product for a full cash refund if need be. Placed the order on the phone on Thurs late afternoon. Got an email confirmation at noon Friday indicating it was shipped...along with the UPS shipping tracking info.

So far so good.

[andre112]

sounds good
what wedge are you getting?

[The Rambler]

Callaway Golf Preowned is a very good place to buy online.

Andre112 Titleist 775.cb are a good choice

[La Costa Golfer]

  andre112 said:

sounds good

I am now turned onto the concept that wedges should be matching. I wanted to match my Callaway Forged+ wedges. I personally believe that they play better than the current Callaway X or any others I tried out.

Yes..I could have gone to Callaway Preowned...but I was able to find a brand new wedge at a lower price at Golfio. And as I mentioned...they have a return policy where they will refund and not force you to take a store credit. I am going to have the shipped club inspected to make sure it is the real deal.

[La Costa Golfer]

Update... I received the wedge on Monday...after placing the order Thursday late afternoon at 5pm PST. The club was well packaged in the carton. Pulled out the club and inspected it...comparing the 56* to my 60* that I bought from Golf Smith. It is the real deal. Club shaft steps match. Head markings identical. All the ID tags match.

My online experience worked and got what I ordered...and the real deal.

[ks8829]

I have bought most of my golf equipment on ebay and very happy with the products.

The only time I received a product I was not happy with the condition was when a general picture was posted and the seller had only a few transactions.

[OldDog66]

[QUOTE=La Costa Golfer;89896]Update... I received the wedge on Monday...after placing the order Thursday late afternoon at 5pm PST. The club was well packaged in the carton. Pulled out the club and inspected it...comparing the 56* to my 60* that I bought from Golf Smith. It is the real deal. Club shaft steps match. Head markings identical. All the ID tags match.

My online experience worked and got what I ordered...and the real deal.


You are lucky, I had quite the opposite experience. They charged my credit card immediately and 6 weeks later no club. My email inquiries produced no result or even answers. My pnone calls produced promises but no results. Finally I cancelled the order and they did credit my account. I ordered from TGW and got it within 3 days.

[La Costa Golfer]

I wouldn't normally order through Golfio...just that they had a discontinued item (they seem to be a clearance house for discontinued items...as they have all kinds of great buys) that I wanted....a wedge that nobody else carries.

Still...I got what I wanted at a great price.

[Ruckus]

My only horror story that has to do with golf equipment involves the nefarious BHM golf company. I'm sure you can find a lot of horror stories about them without looking too hard, but needless to say if my purchase was more expensive (like a set of clubs), I would probably take the guy (Brian) to court. Complete fraud and I can't believe he is still in business.