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Golfsmith Online Purchase

FlopShotArtist
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Note: This thread is 6331 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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joshtpa Great Member

joshtpa

Posted
Posted
It does not hurt to call and get a tracking number. Why wonder anymore when the tracking number will give you the details.

tjy355 Dedicated Member

tjy355

Posted
Posted
It does not hurt to call and get a tracking number. Why wonder anymore when the tracking number will give you the details.

This is the beauty of e-commerce. Instant communication. Normally speaking, most e-tailers (Golfsmith included based on my experience) will email an order confirmation immediately after placing an order. Then, when the items ships, a second email with a tracking #. As well, one can usually go to the web site to check order status. The OP says in post #8 that he checked online and it was shipped on Friday but no tracking # was given. That right there is a problem and would justify a phone call. They have a toll free #. Later, the OP speculated in post #18 that it shipped out, "let's say Wednesday..." So that is some conflicting info. If they shipped it, they should have a tracking number (unless it was sent by US Mail - not likely), and if the web site order status says shipped and there is no tracking number, then I would call them. Like right now. Toll free. Will take less time than writing a post to complain that you haven't yet received your item.

FlopShotArtist Great Member

FlopShotArtist

Posted
  • Author
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This is no longer an issue. It was at my door this morning. I'm glad it's here and it's a nice club, but it's safe to say that I won't be doing business with Golfsmith anymore.

I didn't say it was shipped Fri. I checked on Friday and it said it had been shipped.
What I Play:

Driver: Sasquatch SUMO² 9.5º Stiff
Hybrid: HiBore 16º (3W replacement)
Irons: Staff Ci6 3-PW StiffWedges: Vokey Spin Milled 54.10 60.04Putter: Newport Studio Style 35"Ball: Pro V1xAge: 15

CosmosMpower Well Established Member

CosmosMpower

Posted
Posted
This is no longer an issue. It was at my door this morning. I'm glad it's here and it's a nice club, but it's safe to say that I won't be doing business with Golfsmith anymore.

You mean you won't be using your mom's credit card at golfsmith anymore

SLDR 430 TP Graphite Design DI-6s
SLDR Mini Driver TP Graphite Design DI-6s
SLDR 4h Matrix Black Tie 95s
Ping G25 4-PW
Ping Gorge 50, 54, 58

Ping Anser IWI


FlopShotArtist Great Member

FlopShotArtist

Posted
  • Author
Posted
You mean you won't be using your mom's credit card at golfsmith anymore

I didn't even use a credit card. I used my PayPal balance.

What I Play:

Driver: Sasquatch SUMO² 9.5º Stiff
Hybrid: HiBore 16º (3W replacement)
Irons: Staff Ci6 3-PW StiffWedges: Vokey Spin Milled 54.10 60.04Putter: Newport Studio Style 35"Ball: Pro V1xAge: 15

chris408 Member

chris408

Posted
Posted
Glad you got the club. Just a thought, could the email confirmation or tracking number email have been filtered but your email client's spam feature? I have found this to be the reason I don't see some emails.
In my Grom bag...

Driver: 07 Burner
Woods: 07 Burner 3W, 5W
Irons: 3-PW R7 TPWedges: MP-56*, MP-60*Putter: White Hot XG #9GPS : SC3

FlopShotArtist Great Member

FlopShotArtist

Posted
  • Author
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I got the email. The status was "shipped" for quite some time, but for the Tracking No. it said "N/A"
What I Play:

Driver: Sasquatch SUMO² 9.5º Stiff
Hybrid: HiBore 16º (3W replacement)
Irons: Staff Ci6 3-PW StiffWedges: Vokey Spin Milled 54.10 60.04Putter: Newport Studio Style 35"Ball: Pro V1xAge: 15

tjy355 Dedicated Member

tjy355

Posted
Posted
This is no longer an issue. It was at my door this morning. I'm glad it's here and it's a nice club, but it's safe to say that I won't be doing business with Golfsmith anymore...

I have had good experience with Golfsmith, but in your case, I would not be happy with that level of customer service so I can't say that I blame you.

I'm not sure ebay would be better (depends on the seller, obviously).

Note: This thread is 6331 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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