Jump to content
Check out the Spin Axis Podcast! ×
Note: This thread is 5549 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

Recommended Posts

Posted
For those of you who shop on eBay for golf clubs, you're no doubt familiar with timtheputterman. For those of you who don't, he's known for selling clubs at affordable prices but can be difficult to deal with. I knew he could be cantakerous from reading posts by others and also by the fact he never returned any e-mails I sent him concerning items he had for sale. Knowing this, I decided to take my chances and purchased a couple wedges from him. The clubs were perfect, however, he was supposed to combine them into one shipment and save me some shipping charges. After some back and forth e-mails and a condescending tone on his part, he finally refunded my extra shipping charges and left me positive feedback. I thought this was the end of story.

So, I decided to buy a couple more of his wedges only to find I was blocked and he wouldn't return any of my e-mails as to why.

This got me imagining him as the Soup Nazi character from Seinfeld. As long as you order your clubs without question, give him your money and get the hell out, you'll be fine. If you break any of his rules...NO CLUBS FOR YOU!

Whoever came up with the saying, "A bad day of golf is better than a good day at work", is a moron.


Posted
dang, Im watching a vokey of his too.lol

OHIO

In my Revolver Bag
R9 460, RIP
R9 TP 3 Wood, Diamana 'ilima 70*Idea Pro Black 20*Titleist AP1 712 4-AW Spin Milled Black Nickel 56.08 & 60.10


Posted
dang, Im watching a vokey of his too.lol

You'll be alright. Just remember, money in your right hand, one sentence, step to your left and you'll be fine.

Whoever came up with the saying, "A bad day of golf is better than a good day at work", is a moron.


Posted
Some ebayer sellers are hiding behind good feedback stats only because buyers you can no longer tell the truth in their feedback, ie you can only give +ve comments.
In the bag...

G10 9° Driver
G10 17° 4 Wood
G10 21° Hybrid i15 4-PW Tour-W Wedges 50/12 & 56/10 Scotty Cameron Studio Select Newport 2 (35")Balls - Bridgestone B330-RX

Posted
Is this the guy from Wellington, FL? I've never bought anything from him, but seen a lot of his stuff

In my Nike Sport Cart Bag:
Driver: Burner SUPERFAST TP 10.5*
3 Wood Burner SUPERFAST
5 Wood SQ Dymo
Irons(4-GW) SZ Vokey Oil Can 56* 64* TP WedgePutter Oz Mallet 6Ball: ProV1x


Posted
Is this the guy from Wellington, FL? I've never bought anything from him, but seen a lot of his stuff

Yeah, I think that's him. I can't see his ads anymore since he blocked me.

He sells a ton of stuff.

Whoever came up with the saying, "A bad day of golf is better than a good day at work", is a moron.


Posted
If he sells a lot of stuff he probably gets a million emails/msgs a day

My Clubs:
Ping I3 + blade 3-pw
9.5 09 Burner with prolaunch red
Nickent 4dx driver
Taylormade Z tp 52, 56, 60
YES Carolyne putter


Posted
Yeah but its most likely his job.

OHIO

In my Revolver Bag
R9 460, RIP
R9 TP 3 Wood, Diamana 'ilima 70*Idea Pro Black 20*Titleist AP1 712 4-AW Spin Milled Black Nickel 56.08 & 60.10


Posted
I've bought from him. Nothing negative.

2010 Victory Red Staff Bag or Nike 2011 Performance Stand bag
Driver: Titleist 910 D3 with Diamana Whiteboard 83X (44")
3 Wood: SQ2 15° w/ Diamana Blueboard 83X (43")
5 Wood: SQ2 19° w/ Diamana Redboard 83X (42")
Irons + Wedges Nike Victory Red Pros 3-PW 52 56


Posted
With every buyer that complains about a seller... there is a matching story of a seller complaining about a buyer.

13 Wedges
1 Putter


Posted
its just basic customer service, he sells a ton of stuff so he should have staff to deal with questions and shipping stuff.

i was going to buy something from him but he didnt respond to my combined shipping question so i didnt buy. if a seller doesnt respond when they are trying to make a sale what chance is there of them responding if theres a problem.

internet selling is no different to a store, imagine if you walked into a store and tried asking questions to a salesman and he just stood there and said nothing then walked away, you wouldnt buy from that store, you wouldnt go back either.

Posted
I didn't ask him any questions, but his shipping was fast and left me positive feedback right away, so I would buy from him again.

It was a Cameron Laguna 1.5 putter that said it was putted a few times... when it came it still had the plastic on the grip and the head looked perfect, no marks, so I'm happy.

WITB:
 
 Fast 10 10.5* Driver  |  adams.gif Fast 10 15* 3 Wood  |  adams.gif Idea V3 19* Hybrid  |  titleist.gif 710 AP1 4-GW  |    55* and 60* Wedges  |  Lajosi KLP7J Putter


Posted
The 80/20 rule applies to customer service also. 20% of your customers account for 80% of your customer service cost. Companies often lose money on that 20% of customers due to the cost of providing them customer service.

Companies are in business to make a profit, and there are a lot of ways to do that. One way is to provide top-notch custoerm service to everyone, but that means raising prices for 100% of their customers to account for the extra cost of servicing the 20% of high maintenance customers.

The other way is to lower prices for 100% of their customers, not provice extra customer service for the 20% of high maintenance customers, and allow that 20% to go somewhere else. It may seem ironic, but yes sometimes you do make more money by having fewer customers. Example:

8 customers, gross sales profit = 8$ total, total customer service cost = $1.
2 customers, gross sales profit = $2 total, customer service cost = $3.

If he keeps all 10 customers, his total gross profit is $10, but his total customer service cost is $4, so he has a net profit of $6.

If on only sells to the 8 low mainenance customers, his gross sales profit is only $8, but his total customer service cost is only $1, so his net profit is $7.

He actually makes more money ($7 instead of $6) by selling to fewer customers.

It sounds like tim is actually a pretty good businessman. Low prices and high customer service are a deadly combination. Few businesses can stay in business long doing that. You want high customer service, go someplace that charges high prices.

Instight XTD A30S Driver 10.5° ($69 new ebay)
Instight XTD A3OS Fairway Wood 15° ($45 new ebay)
Fybrid 19.5° ($35 new ebay)
Ci7 4-GW ($175 new Rock Bottom Golf via ebay)
53° & 58° 8620 DD wedges ($75 each new PGA Superstore) C2-DF ($35 new Rock Bottom Golf) Riley TT stand bag ($7 n...


Posted
i hardly think asking a question about combined shipping before you buy is being a high maintenance customer

Posted
Honestly... I find this thread to be in very poor taste.

You admitted you received the item you purchased, it was as expected, it came on time, and you did get your refund for shipping overage. Then you go to a forum and publicly bash the guy because he chooses not to do business with you anymore... he does have that right you know.

As a person that sells on eBay, I have blocked the entire country of Thailand because of problems... what does that make me?

13 Wedges
1 Putter


Posted
Honestly... I find this thread to be in very poor taste.

The point is he is refusing to sell to him now, even though he did nothing wrong. It may be his right, but it is kinda screwed up. It was a low ball move on his part, and it does make him look bad.

OHIO

In my Revolver Bag
R9 460, RIP
R9 TP 3 Wood, Diamana 'ilima 70*Idea Pro Black 20*Titleist AP1 712 4-AW Spin Milled Black Nickel 56.08 & 60.10


Posted
Honestly... I find this thread to be in very poor taste.

Why Thailand? I spent some time there while in the service and found them to be a very polite and honest society. With that said, I saw a show there that would blow your mind. If a Thai girl ever challenges you to a game of ping pong, suggest bowling instead. Talk about bad taste.

Settle down, Francis. I'm just providing a craniums up to the other people on the forum who may be thinking of purchasing from this seller. I'm definitely not telling them to avoid the guy, but I'm letting them know that he may be a difficult seller, a la, the Soup Nazi from Seinfeld. I don't see any harm in that and I definitely don't see how you could call it bad taste. Hell, do a search, I'm not the first guy to complain about his customer service. Finally, I sent him an e-mail asking why I was blocked and got a reply that borders on the absurd. I wish I could post it here but that would be in bad taste.

Whoever came up with the saying, "A bad day of golf is better than a good day at work", is a moron.


Posted
This is why customer is more important than ever with the internet, if you have a good experience you tell a few people. If you have a bad experience you can go one every blog you can and blast away.

bong_crosby and everyone else should be able to warn people

Note: This thread is 5549 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


  • Want to join this community?

    We'd love to have you!

    Sign Up
  • TST Partners

    PlayBetter
    Golfer's Journal
    ShotScope
    The Stack System
    FitForGolf
    FlightScope Mevo
    Direct: Mevo, Mevo+, and Pro Package.

    Coupon Codes (save 10-20%): "IACAS" for Mevo/Stack/FitForGolf, "IACASPLUS" for Mevo+/Pro Package, and "THESANDTRAP" for ShotScope. 15% off TourStriker (no code).
  • Posts

    • Day 470 - 2026-01-13 Got some work in while some players were using the sim, so I had to stick around. 🙂 Good thing too, since… I hadn't yet practiced today until about 6:45 tonight. 😛 
    • That's not quite the same thing as what some people messaged me today.
    • Day 152 1-12 More reps bowing wrists in downswing. Still pausing at the top. Making sure to get to lead side and getting the ball to go left. Slow progress is better than no progress.  
    • Yea, if I were to make a post arguing against the heat map concept, citing some recent robot testing would be my first point. The heat map concept is what I find interesting, more on that below. The robot testing I have looked at, including the one you linked, do discreet point testing then provide that discrete data in various forms. Which as you said is old as the hills, if you know of any other heat map concept type testing, I would be interested in links to that though! No, and I did say in my first post "if this heat map data is valid and reliable" meaning I have my reservations as well. Heck beyond reservations. I have some fairly strong suspicions there are flaws. But all I have are hunches and guesses, if anyone has data to share, I would be interested to see it.  My background is I quit golfing about 9 years ago and have been toying with the idea of returning. So far that has been limited to a dozen range sessions in late Summer through Fall when the range closed. Then primarily hitting foam balls indoors using a swing speed monitor as feedback. Between the range closing and the snow flying I did buy an R10 and hit a few balls into a backyard net. The heat map concept is a graphical representation of efficiency (smash factor) loss mapped onto the face of the club. As I understand it to make the representation agnostic to swing speed or other golfer specific swing characteristics. It is more a graphical tool not a data tool. The areas are labeled numerically in discrete 1% increments while the raw data is changing at ~0.0017%/mm and these changes are represented as subtle changes in color across those discrete areas. The only data we care about in terms of the heat map is the 1.3 to 1.24 SF loss and where was the strike location on the face - 16mm heal and 5mm low. From the video the SF loss is 4.6% looking up 16mm heal and 5mm low on the heat map it is on the edge of where the map changes from 3% loss to 4%. For that data point in the video, 16mm heal, 5mm low, 71.3 mph swing speed (reference was 71.4 mph), the distance loss was 7.2% or 9 yards, 125 reference distance down to 116. However, distance loss is not part of a heat map discussion. Distance loss will be specific to the golfers swing characteristics not the club. What I was trying to convey was that I do not have enough information to determine good or bad. Are the two systems referencing strike location the same? How accurate are the two systems in measuring even if they are referencing from the same location? What variation might have been introduced by the club delivery on the shot I picked vs the reference set of shots? However, based on the data I do have and making some assumptions and guesses the results seem ok, within reason, a good place to start from and possibly refine. I do not see what is wrong with 70mph 7 iron, although that is one of my other areas of questioning. The title of the video has slow swing speed in all caps, and it seems like the videos I watch define 7i slow, medium, and fast as 70, 80, and 90. The whole question of mid iron swing speed and the implications for a players game and equipment choices is of interest to me as (according to my swing speed meter) over my ~decade break I lost 30mph swing speed on mine.
    • Maxfli, Maltby, Golfworks, all under the Dicks/Golf Galaxy umbrella... it's all a bit confounding. Looking at the pictures, they all look very, very similar in their design. I suspect they're the same club, manufactured in the same factory in China, just with different badging.  The whacky pricing structure has soured me, so I'll just cool my heels a bit. The new Mizuno's will be available to test very soon. I'm in no rush.  
×
×
  • Create New...

Important Information

Welcome to TST! Signing up is free, and you'll see fewer ads and can talk with fellow golf enthusiasts! By using TST, you agree to our Terms of Use, our Privacy Policy, and our Guidelines.