An Unsolicited Testimonial for Ping Customer Service

[c. lassiter]

So I wanted to have my Eye2's re-gripped, and after a series of extremely bad experiences with local pro-shops (who can never put the darn things on straight, or like to add unrequested tape underneath half the clubs), I decided to send them back to Ping.

They were perfect, and very reasonable, they repainted the dots, numbers and alignment stripe, and got them back to me at my US address in less than a week.

I will never use the local guys again.

[ibigler]

thats awesome man. thanks for the info. great customer service really makes any company that much better

[ronaldkuntoro]

Local Pro-shops are not good at reshafting and regripping service. They don't have a qualified clubmaker to do the job. I would strongly recommend finding a professional clubmaker in your area. Clubmakers do regripping on a daily basis.

[shades9323]

Local Pro-shops are not good at reshafting and regripping service. They don't have a qualified clubmaker to do the job. I would strongly recommend finding a professional clubmaker in your area. Clubmakers do regripping on a daily basis.

That is a pretty bold statement to make. I suppose you have visited and had work done at all local pro shops across the country to back up your story?

[kfowler]

My local pro shop has one of the best repair guys in the country.