I was flip-flopping the adjustable weights in my R11 and as I was tightening the 1gram weight, the threads snapped off in the head of the driver without the wrench making the clicking noise.
The instruction manual reads:
"Installing MWT Carridges
To install an MWT cartridge into an MWT cartridge port, inset the cartridge into the port and use the TaylorMade torque wrench to rotate the cartridge clockwise until the wrench emits an audible click, indicating that the cartridge is firmly in place. (MWT cartridges are designed to remain secure when tightened to a specific torque)."
I sent an inquiring via the "Contact Us" link at the bottom of TaylorMade's site and will be calling in the morning trying to figure out whether this will be covered under their warranty or not. Has anyone had any experience with TaylorMade's customer service? What are my chances of getting this replaced?
If this matters: The club was purchased from a local pro-shop at a local course. Been in use for 2 rounds (purchased 3 days ago).