Jump to content
Check out the Spin Axis Podcast! ×
Check out the Spin Axis Podcast!
IGNORED

Callaway customer service are aces

flap

By flap
in Golf Talk

 Share
Note: This thread is 6447 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

Recommended Posts

flap Great Member

flap

Posted
Posted

During Tuesdays round the Medalion on the bottom of my FT-3 went missing and I was staring at 2 small holes in a decent size empty space on the bottom of my driver.Well Since Iam leaving for Myrtle on Sunday I thought I was screwed royaly.When I got home I called Callaway in California and they told me they would guarantee 2nd night delivery for free!!!Just now UPS was at the door and Wa La no more missing medalion and I can go to Myrtle Happy.Thank You Missy Ferguson and Callaway customer service.

In my new FT carry bag
FT-9 Tour nuetral 9.5
FT-15 degree 3 wood
Fussion Hybrids #2&4
Fussion irons with Grapholoy Pro launch Red shafts56&60 Cally X forged wedges with Red shaftsSG9 putterCally I ballBushnell Meadealist range finder


Mikey Established Member

Mikey

Posted
Posted
I have always heard good things about their customer service.

Glad to hear it worked out for you.

Keep it on the short grass.


Doctorfro Great Member

Doctorfro

Posted
Posted
I don't get it. I had same thing happen and it took over two weeks turnaround to send them my club and wait for it to come back. When I finally get it it's scratched up and has an annoying rattling sound (something stuck inside). Everyone else I hear has this great story about quick turnaround or in some cases getting upgraded equipment.

For me, love their products, not so happy with their service.


 


Wisconsin Golfer Well Established Member

Wisconsin Golfer

Posted
Posted

I am a fan big time. Every time that I have called customer service, ordered pre-owned clubs, any problems or promotions, they have been top notch.

In My Limited Edition "Sir Isaac Newton Caricature" Big Bertha Tour Bag:
Driver: Big Bertha Fusion Ft-3
Hybrid: Big Bertha Heavenwood 3h
Irons And Wedges: Big Bertha X-12 3-Sw And
60* Vokey Spin Milled Oil-Can Lob-WedgePutter: White Hot Xg Sabertooth and a Futura Phantom Balls: Hx Hot Bite...


Harry Longshanks Great Member

Harry Longshanks

Posted
Posted
I heard my first bad experience with Callaway recently.

A friend of mine received a Callaway driver as a birthday present from a family member. Except my friend had just bought a new (non-Callaway) driver after a fitting.

The family member had purchased the club directly from Callaway, so my friend called Callaway about a return, and explained the circumstances.

Even though the driver had never been out of the original box , Callaway refused. They said that more than 30 days had passed since the purchase. They also gave some lame excuse about how the price of the driver had dropped since the purchase. Maybe that would make sense if the driver had been purchased from a retail source and there was the potential for people to try to return or exchange a discounted item for full price credit - but in this case, Callaway sold the driver, so they know exactly what price was when it was sold.

That's just bad business in my opinion. How many people will buy clubs a gifts if they find out that the clubs may not be easily returned even when brand new and unused?

Interestingly, my friend also just bought Callaway irons after the fitting. I wonder if Callaway just ostracized a previously happy customer...

Note: This thread is 6447 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing


  • Want to join this community?

    We'd love to have you!

    Sign Up

  • TST Partners

    Carl's Place
    PlayBetter
    Golfer's Journal
    ShotScope
    The Stack System
    FitForGolf
    FlightScope Mevo

    Coupon Codes (save 10-20%): "IACAS" for Mevo/Stack/FitForGolf, "IACASPLUS" for Mevo+/Pro Package, and "THESANDTRAP" for ShotScope. 15% off TourStriker (no code).

  • Posts

    • Shindig
      "5 Minutes Daily" Practice Challenge

      By Shindig · Posted

      Day 37, June 10.  Today was primarily WFH, so I had several practice sessions (indoors, off a mat, into the net).  At least one each of U, 9, and 6-iron full swings with the usual priority.   I also tried a few times a putting type stroke with my 4H, as something I should probably learn how to hit (and what it does), but the mechanical shot at home off a mat doesn't tell me much of what it's doing.  That's something I should probably try on a real green, not during a round until I've tried it.
    • WillieT
      "5 Minutes Daily" Practice Challenge

      By WillieT · Posted

      Day 10 (10 Jun 26) - Played in the midweek shootout at my home course - on aerated and sanded greens - day of trying to figure tempo to get the best roll on the greens.  Approach game was decently solid as was shots off the tee.  
    • saevel25
      My Swing (saevel25)

      By saevel25 · Posted

      Ok, I'm trying to find a feel to hit a consistent ball flight (irons).  My current predicament.  1. I try to do the arms down stuff better, with the club feeling like it is way behind me more. It's just a cluster of results. Most of the time, I can't get any speed on the swing. If I get my arms down faster, I just throw them out.  2. I focus all my attention on turning better. Pushing off with my left leg and getting my right side through better. On the DTL view, this doesn't produce anywhere close where the hands and club should be. The result is usually ball first contact, lower ball flight, more centered contact.  At this point, I am going with option 2. Stop thinking about what the hands do. Just make a shorter backswing, keep it wide, turn through. Somehow, the club head finds the ball. My focus is so much on just making sure I turn, it's like, "Oh, that contact was better.... Oh, that bell flight looks playable." If not, I will just be practicing my entire summer.       
    • saevel25
      Brendan Sorsby Sports Betting

      By saevel25 · Posted

      Nope, they spent too much money. They are in over 28 million on the football roster and related NIL compensation at this point. Boosters associated with any Texas college football team has HUGE sway. The AD is between a rock and a hard place. They put a lot of money into Sorsby, at the chance of winning a NC this year. If you move on, you basically wasted a lot.  This is why Ohio State wants 3 QB's they feel can start. That is why the backups the past 5 years at some point transfer. Texas Tech has no backup near the quality of Sorsby. If they move on, they are screwed for 2026. 
    • mcanadiens
      Brendan Sorsby Sports Betting

      By mcanadiens · Posted

      Maybe there's something I still don't understand about the situation. Wouldn't Texas Tech do itself a favor to move on from Sorsby at this point?      
×
×
  • Create New...

Important Information

Welcome to TST! Signing up is free, and you'll see fewer ads and can talk with fellow golf enthusiasts! By using TST, you agree to our Terms of Use, our Privacy Policy, and our Guidelines.

  I accept