Upro won't sync/PC won't locate

[kentist]

Hello,

I recently purchased a UPRO and I am having difficulty syncing and downloading courses. Everytime the UPRO finder (windows xp) starts to run, it disappears without syncing the device. I upgraded the software to 4.0 version to no avail. When I load the website, it seems unable to locate the device as well. Does anyone have a similar problem? Anyone know how to resolve this issue? Any help would be greatly appreciated.

Thanks

[Harmonious]

I'd recommend a call to Callaway tech support.

[kbiddle]

I had a simliar issue and reinstalled Java and it seemed to correct the issue...

[DLThompson06]

It's not ever easy.  Every time I sync my husband's uPro, I have to relearn how to do it.  I finally saved a text file to my desktop.  Here are the directions:

1. Connect the uPro to the PC with a USB cable.  (Note, I have to set the uPro down and NOT hold it during the rest of the sync process, as there seems to be a short, possibly within the uPro, when moving it around)

2. Turn the uPro on by pressing down and holding the power button for a second or two.

3. When the uPro states "USB Detected," press the center button on the unit to connect.

4. Go to http://www.uprogps.com/

5. Click User Login, and log in with your userID and password.

6. On the left hand column, select My uPro

7. On your computer, navigate to My Computer.  If the uPro isn't listed, complete steps a-c below, then continue with step 8.

a.  On the uPro web page, Click Find uPro,under the uPro graphic.

b.  When the Locate your uPro window comes up, click "Run."

c.  The uPro finder will be downloaded to your PC.  Click on it after it is done.  It will find the uPro

8. At this point, I believe the sync program is supposed to start automatically, but it never does on mine.  To start it manually, just navigate to the uPro on your My Computer (on mine it's E:, just double-click on it), then open up the sync folder (again, double-click), and double-click the upro.exe program.

9. From there, just click on Find Courses (on the uPro web page), and search for the courses you want to add.

Hope that helps!

[huskylawyer]

I had the same issue.   I would hit sync on the website, and nothing would happen.  So I ran the uPro Finder application while synicing, and then it started to work.  Hope that helps.

[niblikk]

I had nothing but trouble with upro syncing.   E mialed callaway, called tech support , etc. etc.

Finally gave up and returned it to store and got a Garmin G5 .

[jamesajensen]

I plug the Upro into the computer. Open up the Upro web site.  In my Devices and Printers I find the UPro.  Then Right Click on the device, select browse files, select either the sinc file (Upro file) and double click and it sincs every time.  Or you can click on Auto run and then you can select sinc in the Upro site and you're good to go.  I usually put the courses I want into the que first and everything loads into the device.

[ernest]

good luck with calling, contacting or getting help from callaway!!!!!!!

[gwilmo]

Hi re UPRO, what a load of !!!. I have wasted money buying this in the first place each time I wish to add courses it is not recognised by my desktop (XP) or my laptop (Win 7), I then spend hours on the phone talking to someone at Callaway who always tells me simply go to the new web site and re-register. Have tried that it simply will not work. can anyone help me with this as obviously Callaway either can't or simply can't be bothered

[DocParty]

Mine starts sync but then stops and says 'waiting for user to sync'

The syncing bar is about 50 percent complete and just stops.

Tried a dozen times.

This is a used unit but works great in Basic Mode. The previous owner, whomever that might be, may have an account with Callaway and this may be seen as trying to sync a GPS that is already in the system? Does that sound possible.

Any help would prevent this from becoming a target for my pistol.

Doc

[iacas]

Originally Posted by DocParty

Mine starts sync but then stops and says 'waiting for user to sync'

The syncing bar is about 50 percent complete and just stops.

Tried a dozen times.

This is a used unit but works great in Basic Mode. The previous owner, whomever that might be, may have an account with Callaway and this may be seen as trying to sync a GPS that is already in the system? Does that sound possible.

Any help would prevent this from becoming a target for my pistol.

Have you contacted Callaway?

[threeiron]

I mistakenly bought one of these Upro,  generation one units more than several years ago before they were officially Callaway.    Hey it works fine as long as I can use the 50 courses that I already have loaded on the unit.   But every once in a while I need to remove a course and add one,  and that's when the fun and games begin and then it becomes an exercise in frustration....like it is tonight.

Never in my life has a consumer unit been developed with such a non-intuitive frustrating software interface as this Upro.    As others have said the device was purposely created to be used as a target on a range just for the satisfaction of blowing it to pieces.    Nothing that is used so irregularly should ever be made with such a foolish fragmented user interface.

Why isn't it browser and website driven by clicking logical links instead of requiring that local programs on the computer be run that generally do not work as promised to find and connect the unit?

The problem is most of us don't use the update and synch feature very often and the syntax required is very non-intuitive