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Can't wait to learn more and dive into the community. I just accepted a position at my local country club. I'll be running the halfway house and needed some tips to make it great! Does anyone have anything that makes their course's halfway house special?

Drenn18


Congratulations on the job.

My course's snack shack is between the 7th tee and the 12th tee (these two tees are near one another).  Most of the guys who make sandwiches ask which, if any, condiments we want;  never assuming mayo or mustard.  As someone who loves turkey sandwiches but hates mayo, this makes a big difference.  I started just taking sandwiches when I realized the guy who puts on mayo always (even when I ask for it without) was there most of the time.  It wasn't that I mind paying the high price of a sandwich, and leaving a tip, but I would expect it to be made the way I request it.

So, what makes it awesome?  Like any service job, listen to your customers.  If you can see the previous green when they approach, and they looked to be happy about their result, ask them about it.  If they're upset, maybe avoid the topic.

Oh, and if you have any control over it, don't be stingy with the napkins.

-- Michael | My swing! 

"You think you're Jim Furyk. That's why your phone is never charged." - message from my mother

Driver:  Titleist 915D2.  4-wood:  Titleist 917F2.  Titleist TS2 19 degree hybrid.  Another hybrid in here too.  Irons 5-U, Ping G400.  Wedges negotiable (currently 54 degree Cleveland, 58 degree Titleist) Edel putter. 

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Thank you, sir. I hope my experience in restaurants helps with my customer service. I hope I'll be able to add some unique food items too.


Note: This thread is 5009 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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