Skycaddie help line??

[rsvnelly]

Hi everyone just thought I'd check with you all, I'm in the UK and have just bought a Skycaddie SGX off a guy from eBay, met up seemed like nice fella tried to register on line and couldn't , rang Skycaddie and it had been registered as lost! Anyway they tell me to ring back the next day and see what they can do about registering the device, my question is do you find it strange that they ate closed over weekends and holidays? It strikes me as really wierd as most people play their golf, and therefore I would think that's when most calls would be made??? Does anyone else think this is strange? Or is it different in the States? Also does anyone think Skycaddie will be able to let me register the device or not, the guy I bought it off said he bought it from someone else in good faith and can't get in touch with them.

[meenman]

I've posted to the skycaddie message board on their website when I've had problems and had a fast and exceptional response from them.

[cilos2]

Sorry to inform you but this will be a problem for you. I went through the same exact issue last year. I bought an sgx from a guy on Craigslist and it turned out to be reported as "lost" as well. I reached out to skycaddie and after many calls and many attempts they said the ONLY way I would be able to use the device was if the registered owner released the device. At the end I opted to give skycaddie my information and have the registered owner contact me so I can return it. When the registered owner emailed me I explained to him the situation and I emailed him the posting and d-bags contacts info from which I bought the device from. I offered to return it but asked for a small portion of what I paid so I wouldn't take a complete loss. He actually had insurance on it and already had another replacement sgx so he was kind enough to call skycaddie to release the device. Then and only then I was able to register the device. Best of luck and keep us updated.

[rsvnelly]

Thanks for the info, I've been in touch with the guy I bought it off and explained to him I couldn't register it and he is willing to give me my money back if I can't sort it out. Apparently he bought it in good faith off someone else etc etc, I think I will just get my money back and buy a new one. Thanks again though for letting me know about you having the same problem it's saved me some problems:-)

[rsvnelly]

Hi all, just thought I'd let you all know the outcome of the SGX. I managed to get my money from the guy I bought it from off eBay which I was really surprised about. Im now the proud owner of a brand new SGX, it arrived today and I can't wait to get out there and use the full potential of the device, and see if it really can save some shots. The problem I believe is the person hitting them ha:-D

[cilos2]

Congrats, I'm a big fan of the SGX and it's a great device to own. Enjoy.