eBay golf clubs: need guidance

[Tifosinumerouno]

I purchased a new driver from eBay last week, and when I arrived today, the box was ina leight condition, but the shaft was broken inside. I contacted the seller, and he told me all he could do is give me a refund after I shipped it back. Is there any recourse I could take with UPS or am I just resigned to pay to ship it back and wait a week for my money?

[alomar123]

Your lucky your getting a refund. Alot of people put in their sales that if you do not spend extra for insurance, they are not held liable. Sucks still.

[themightytimmah]

You might be able to file a claim with UPS, but it'll take a lot longer than a week to get your money. My best bet is that the seller is going to take it back and then go after UPS for the money - been there, done that, it's not a fun process. Best to ask him to pay for expedited shipping back and an immediate replacement.

[BigTazz53]

Agree with prior post, send it back usps for 5 bucks, flat rate or media mail it is one of those. Take your refund and try again.
Good luck on your next club.

[newtogolf]

If the box didn't appear to be bent or damaged you'd have a tough time filing a claim with UPS and getting it resolved quickly. If the seller is offering you a refund, I'd take it and spend the $5 to ship it back as others have suggested here.