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Note: This thread is 4132 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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Posted

Ok so I have an R9 that I purchased in late fall that somehow (not exactly sure) has a blow out on the side of the heel.  It is not on the face, just to the right the face (left handed head).  Is there any chance TM would replace the head?


Posted

I would say TM will replace it with a newer model if they don't make that model anymore. Bring it to the shop you purchased it at and ask them to send it back to TM. Within 2 weeks you should have a new driver.

  :sunmountain: eco lite stand Bag
:tmade: Sim 2 Max driver
 :callaway: Mavrick 20 * hybrid
:tmade: M2 3HL                               :mizuno: JPX 923 5-gw                           

 Lazrus 52, 56 wedges

:scotty_cameron:
:true_linkswear:-Lux Hybrid, Lux Sport, Original 1.2

:clicgear:


Posted

right when the new r9 came out, i had split my r7 at the toe, my shop sent it to taylormade, 3 weeks later they sent me the New R9..........taylormade and callaway are great when it comes to stuff like this

In My Bag:
Driver: TaylorMade R11 10.5 UST Shaft
3 woods:R11   - 3 & 4 Hybrids: FTi-Z
5i-pw: Diablo Edge SW, GW & LW: CG16  

Putter: Scotty C  -  GPS: Bushnell  -  Balls: PRO-V1


Posted

this shouldnt be a problem. tm will always replace broken clubs with the exact same or if they don't make the club anymore, the newest model. I did this with an ogio golf bag and ogio gave me a new grom golf bag within a week. adidas also gave me new tour 360 shoes cause of water proofing warrenty.

golf is a lot like life. the more you enjoy it, the better off you are. a3_biggrin.gif
 
 


  • 1 year later...
Posted

I don't like to hear that. I recently bought a RBZ Driver and RBZ fairway wood.  I switched from the Callaway because it feels better.  The one thing I loved about Callaway, is the 2 times I had a problem with any of their clubs they replaced them no questions asked. I would like to think that if you get upset enough that someone will take care of the issue.


Posted
Originally Posted by crackedclub

No they will not always replace it..  I have a cracked R 11 they refuse to replace


Is this the same R11 clubhead that you said they had replaced back in December?

As posted by crackedclub on 12/14/2012: "It was  a complete misunderstanding.. Taylormade replaced the cracked head once we got it straightend out.. I will definitely stay with Taylormade golf in the future.."


Posted
Taylormade will replace a cracked head as long as it's not a case of abuse. Sometimes even if the head is no longer under warranty.

:tmade: R15 14* Matrix Black Tie 7m3

:adams: Speedline Super S 3w & 5w Matrix Radix HD S VI

:callaway: X-12 4-PW Memphis 10

IONNOVEX  Type S GDT 50*, 54* & 62* Mitsubishi Rayon Kuro Kage Black 80ir

:odyssey: Tri-Ball SRT

-Landon


  • 1 year later...
Posted

R11 cracked face had just over 2 years............just said sorry....no replacement.....This was not neglect just once a week golfing....Never buy a Taylor made again...Too much money for a club that is made cheap......................


Note: This thread is 4132 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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