Losing faith in Callaway - weird experience with X460 driver

[domino]

Hi all, I'm new here -- looks like a neat place...

I've been a long time fan of Callaway for my woods only (play Mizunos for my irons which work out well for me).

Anyway I had something very strange happen recently. Bought a new Callaway X460 driver (9 degree stiff). First time out after about 5 hits it started sounding funny and there was a rattle inside of it when you shake the club. This was the day before a golf trip to Scottsdale. Took it back that night and swapped it out for another one, figured it was just a defective one.

After a few rounds with the SECOND new driver the same thing happened again. A rattle when you shake the club and it sound funny when you hit it.

I just took it back and got my money back. I am totally baffled that this happened twice in a row within 2 weeks of each other. The price dropped to $150 at a local store for the same club and as pissed off as I am at Callaway right now, I'm actually still considering it at that price point. Basically I'm looking for the best driver I can get for $200 or under. $250 and up just gets too pricey for me for a single club that I tend to slice anyway.

Anyway, has this happened to anyone else with their Callaway driver? Is this a consistent problem with their quality control (where has it gone)? I'm skeptical to give them another shot after this madness. Should I look at another brand?

[Kho]

Well I don't have an X460, but I've had my FT-5 for over a year and have had no problems with it. (The durability at least :D)

[golf_junkie27]

Call Callaway customer service. I've read that it's very good and perhaps they can answer your questions.

If you want a new driver, try buying separate components and having it assembled. You can probably get exactly what you are looking for plus assembly for $200.

[Dent]

I've had the exact same problem, but not with a callaway Driver. With my sasquatch about half a years use, it started making a different sound. And could hear a little rattle. I was ready to exchange after trying both of the drivers. But then decided to stick with my broken one. After hitting it a bunch of rounds, it was gone.

it was all in my head.

[domino]

I've had the exact same problem, but not with a callaway Driver. With my sasquatch about half a years use, it started making a different sound. And could hear a little rattle. I was ready to exchange after trying both of the drivers. But then decided to stick with my broken one. After hitting it a bunch of rounds, it was gone.

I assure you this is not in my head. There is something that breaks off inside the club and it makes a rattle when you shake it. My 2 year old was starting to think it was a toy.

[domino]

Call Callaway customer service. I've read that it's very good and perhaps they can answer your questions.

You mean buy a Callaway head and do the components separate? Where would I purchase these components?

[Dub]

It may be pieces of dried excess epoxy from the shaft tip.....then again...it may be something worse.

My old Taylor Made driver is doing the same thing right now.

[mrobbie]

My TM R7 460 did it after 2 weeks - was told it was epoxy, and applying a heat gun to the heade melts it and it fixes itself in place again. Told them after only 2 weeks that was BS so they were going to send to TM for repair/replacement. This wouldn't fit with timescales as I was moving home, so the shop exchanged it for something else.

I reckon you give them another go - you have a warranty remember, so keep swapping if it keeps happening. The good thing is that if it happens after Callaway have no more, they will most likely give you a new club... From my experience working in golf retail, they have the best customer service going.

[x-forged]

Hi all, I'm new here -- looks like a neat place...

wow thats weird! ive had my x460 for a couple years and have had no problems with it. send it back to callaway, along with a complaint. one of my wedges starting rattling, so i sent it into them and they sent it back re-shafted, no questions asked.

[domino]

It may be pieces of dried excess epoxy from the shaft tip.....then again...it may be something worse.

This is what the sales guy said when I returned it -- thought it was epoxy or something. Still, it shouldn't do this...

[Leonardite]

I have a buddy that has a FT-3 (Or the original FT, can't remember) and his has a rattle right now. He's had it for like 3 years so it isn't brand new like yours, but he's had some problems as well.

[domino]

I have a buddy that has a FT-3 (Or the original FT, can't remember) and his has a rattle right now. He's had it for like 3 years so it isn't brand new like yours, but he's had some problems as well.

That's a bummer -- I would be pissed if I paid $400 ish for a club and it's done after 3 years.