Ever asked for a refund/credit?

[Fat Slice]

...and if so, what was the result?

I had a 12:51 tee time on Sunday, and didn't step off the 9th green until 3:58. I had to drive off the course after 13 holes due to darkness. There were NO empty holes, nor were there slow players. No gaps at all. The clubhouse started sticking people in-between tee times.

This is normally a very well-run course but they blew it yesterday. The marshal admitted the clubhouse screwed up and that he couldn't speed anyone up as they were all playing as fast as possible.

I emailed the clubhouse today and registered my complaint. I didn't ask for anything, but am curious as to what they might do. What do you think is appropriate? For me, I'd do a "2 for 1" or something like that, for the next round, along with an apology.

[Mr Eagle]

Had a simular thing happen last summer with the course being so packed we(4 ball) walked in after 14 holes and almost five hours! We were given vouchers for 2 free rounds each,and the caddymaster brought us a beer!

[1UnderU]

Ha-that is nothing, I play at courses in NYC, 6 hour round a minimum on the weekends. I've played for 6.5 hours with 3 holes to go, and they could care less.

[Fat Slice]

As a follow up, I got a thank you for the email, an apology for their (freely admitted) mistake, and a voucher for a free foursome anytime.

They got a (more) loyal patron.