Jump to content
Check out the Spin Axis Podcast! ×
Check out the Spin Axis Podcast!
IGNORED

FootJoy Icon wear....?

Gioguy21
 Share
Note: This thread is 4737 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

Recommended Posts

Gioguy21 Great Member

Gioguy21

Posted
Posted

Guys/Gals of TST,
have any of you had any issues with your footjoy icon's wearing out WAY before they are supposed to? ie sole detaching from the leather, the 'cayman' or lizard leather 'flaking' off? i have the original box from a reputable dealer, just no reciept. i sent an email to FJ in hopes for some relief, and awaiting a response. Is FJ a good company in terms of replacing their shoes if there's a problem? I've never had a problem with their shoes so this is a first time thing for me. btw, they've been used a total of 10, yes, 10 rounds. they're my favorite pair of shoes i just can't wear them since anytime i step in water...it 'leaks' by the leather that's coming apart from the sole. anyone have opinions/experiences with FJ and their customer service? anyone have the same problems with their Icons?

Thanks in advance,

-PG from NJ

In my Titleist 2014 9.5" Staff bag:

Cobra Bio+ 9* Matrix White Tie X  - Taylormade SLDR 15* ATTAS 80X - Titleist 910H 19* ATTAS 100X - Taylormade '13 TP MC 4-PW PX 6.5 - Vokey TVD M 50* DG TI X100 - Vokey SM4 55 / Vokey SM5 60* DG TI S400 - Piretti Potenza II 365g


Stretch Super Member

Stretch

Posted
Posted

Footjoy prominently advertises a 2-year waterproof warranty on the Icons, so I doubt you'll have any problems getting a replacement. Just keep after them.

Stretch.

"In the process of trial and error, our failed attempts are meant to destroy arrogance and provoke humility." -- Master Jin Kwon

Awards, Achievements, and Accolades
1

  • Administrator
iacas Hall of Fame Member

iacas

Posted
  • Administrator
Posted
Originally Posted by Stretch

Footjoy prominently advertises a 2-year waterproof warranty on the Icons, so I doubt you'll have any problems getting a replacement. Just keep after them.

Ditto. I've heard of virtually everyone having good experience with customer support for issues like this.

They'll likely know that the shoes aren't old just by the model or something.

Erik J. Barzeski — ⛳ I knock a ball. It goes in a gopher hole. 🏌🏼‍♂️
Director of Instruction Golf Evolution • Owner, The Sand Trap .com • Author, Lowest Score Wins
Golf Digest "Best Young Teachers in America" 2016-17 & "Best in State" 2017-20 • WNY Section PGA Teacher of the Year 2019 :edel: :true_linkswear:

Check Out: New Topics | TST Blog | Golf Terms | Instructional Content | Analyzr | LSW | Instructional Droplets

Awards, Achievements, and Accolades
1
1
1
1
1
1
1
1

Gioguy21 Great Member

Gioguy21

Posted
  • Author
Posted

Erik,
Think they'd just send me a new pair? would they have me send the old ones back i guess?

In my Titleist 2014 9.5" Staff bag:

Cobra Bio+ 9* Matrix White Tie X  - Taylormade SLDR 15* ATTAS 80X - Titleist 910H 19* ATTAS 100X - Taylormade '13 TP MC 4-PW PX 6.5 - Vokey TVD M 50* DG TI X100 - Vokey SM4 55 / Vokey SM5 60* DG TI S400 - Piretti Potenza II 365g


NI4NI Dedicated Member

NI4NI

Posted
Posted

The process is straightforward, and can be found either online or through the Customer Service #.  You send back the shoes in question, and they will ship back new shoes, or yours repaired.


TourSpoon Super Member

TourSpoon

Posted
Posted

FootJoy has excellent customer service.

Callaway AI Smoke TD Max 10.5* | Cobra Big Tour 15.5* | Rad Tour 18.5* | Titleist U500 4i | T100 5-P | Vokey 50/8* F, 54/10* S,  58/10* S | Scotty Cameron Squareback 1


  • 1 year later...
Jricci Newbie

Jricci

Posted
Posted

My pair had premature collapse of heel with marked pronation after only 18 months. Unfortunately i waited beyond the 2 yeaer period and have no warranty option.  My foot pronates. Where orthotics.  Heel looks to be low durabilty.  Did not expect this from premium shoe


caniac6 Great Member

caniac6

Posted
Posted

I like Footjoy, and have always had good results with their customer service, but I don't think the Icons come close to the shoes that were made in Brockton,Mass.


Jricci Newbie

Jricci

Posted
Posted

Contacted Footjoy

The response was dissappointing

Myjoy Icon shoes 2 years old.   Look like new.  Heel collapsed on left shoe likely reflecting strain imposed by orthotic and my left foot pronation.  Makes greate shoe unusable.   Footjoy cannot repair.  Dont offer for purchase and local repair and replacement sole.  Effectively a $300 pair of shoes have to be thrown away or resoled with a generic sole.

Sad and wasteful.


Note: This thread is 4737 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing


  • Want to join this community?

    We'd love to have you!

    Sign Up

  • TST Partners

    PlayBetter
    Golfer's Journal
    ShotScope
    The Stack System
    FitForGolf
    FlightScope Mevo
    Direct: Mevo, Mevo+, and Pro Package.

    Coupon Codes (save 10-20%): "IACAS" for Mevo/Stack/FitForGolf, "IACASPLUS" for Mevo+/Pro Package, and "THESANDTRAP" for ShotScope. 15% off TourStriker (no code).

  • Posts

    • DeadMan
      "5 Minutes Daily" Practice Challenge

      By DeadMan · Posted

      Day 11: did mirror work for a while. Worked on the same stuff. 
    • xrayvizhen
      Differential vs Course Handicap

      By xrayvizhen · Posted

      I'm not sure you're calculating the number of strokes you would need to give correctly. The way I figure it, a 6.9 index golfer playing from tees that are rated 70.8/126 would have a course handicap of 6. A 20-index golfer playing from tees that are rated 64/106 would have a course handicap of 11. Therefore, based on the example above, assuming this is the same golf course and these index & slope numbers are based on the different tees, you should only have to give 5 strokes (or one stroke on the five most difficult holes if match play) not 6. Regardless, I get your point...the average golfer has no understanding of how the system works and trying to explain it to people, who haven't bothered to read the documentation provided by either the USGA or the R&A, is hopeless. In any case, I think the WHS as it currently is, does the best job possible of leveling the playing field and I think most golfers (obviously, based on the back & forth on this thread, not all golfers) at least comprehend that.   
    • 5amZ
      "5 Minutes Daily" Practice Challenge

      By 5amZ · Posted

      Day 115 12-5 Skills work tonight. Mostly just trying to be more aware of the shaft and where it's at. Hit foam golf balls. 
    • WillieT
      "5 Minutes Daily" Practice Challenge

      By WillieT · Posted

      Day 25 (5 Dec 25) - total rain day, worked on tempo and distance control.  
    • mdl
      Differential vs Course Handicap

      By mdl · Posted

      Yes it's true in a large sample like a tournament a bunch of 20 handicaps shouldn't get 13 strokes more than you. One of them will have a day and win. But two on one, the 7 handicap is going to cover those 13 strokes the vast majority of the time. 20 handicaps are shit players. With super high variance and a very asymmetrical distribution of scores. Yes they shoot 85 every once in a while. But they shoot 110 way more often. A 7 handicap's equivalent is shooting 74 every once in a while but... 86 way more often?
×
×
  • Create New...

Important Information

Welcome to TST! Signing up is free, and you'll see fewer ads and can talk with fellow golf enthusiasts! By using TST, you agree to our Terms of Use, our Privacy Policy, and our Guidelines.

  I accept