Major Upro update problem

[inthecup]

I am going on Vacation and want to add some courses to my UPRO.  When I go to the website it is updated to something great and new!  I am unable to sync anything.  I tried a windows 7 machine, and an xp machine.

I called support and a message said we are very busy please call back and hung up.

So it appears my GPS will be useless on my vacation, nice.

Does anyone have any suggestions on how to get this to sync?

It is hard to understand why Callaway is having financial problems.

Look for my new thread on which skycaddy is best.

[Fourputt]

Originally Posted by inthecup

I am going on Vacation and want to add some courses to my UPRO.  When I go to the website it is updated to something great and new!  I am unable to sync anything.  I tried a windows 7 machine, and an xp machine.

I called support and a message said we are very busy please call back and hung up.

So it appears my GPS will be useless on my vacation, nice.

Does anyone have any suggestions on how to get this to sync?

It is hard to understand why Callaway is having financial problems.

Look for my new thread on which skycaddy is best.

Try the Garmin G3 or G5.  They work great, no additional fees or subscriptions after purchase, and it's a Garmin, the world leader in consumer GPS.  When I bought my G5, I immediately installed the latest update from Garmin's website and that was it.  I'm good to go.  Been using it for most of a month now and I love it.

[inthecup]

Originally Posted by Fourputt

Try the Garmin G3 or G5.  They work great, no additional fees or subscriptions after purchase, and it's a Garmin, the world leader in consumer GPS.  When I bought my G5, I immediately installed the latest update from Garmin's website and that was it.  I'm good to go.  Been using it for most of a month now and I love it.

My buddy has the G5 I have to play with it a bit more.  I'd really hate to have to invest in a new one.

I smell a class action suite.  I have never seen anything like this.  The house is burning down and they are advertising what is essentially gasoline like crazy only making the problem worse.

[clubchamp]

I updated my upro last night without a single problem so I'm not sure what would be causing your issue. Did you try to do a full reset and reload everything I had to do it one time but it worked perfectly.

[flguy]

That's strange. I updated mine a few days ago without a problem as well. How do you typically sync it?

I plug the usb cord in then turn it on. Then once it boots up I just select connect to PC.Then double click the upro finder on my computer

then a Internet explorer pops up then log in.

How far do you get in the process?

[inthecup]

I was on the new Upro website which I was lead to register for with my old id and password.  Are you guys using the old site?

[flguy]

I'm using the new site. Did you bookmark the old site? If you did and you attempt to use it, more then likely it won't work.

[flguy]

I know this may sound stupid, but when i plugged the unit into a different usb port it didn't work. Once I plugged it into the usb port i typically use it synced right up. maybe this may help.

[sacm3bill]

Originally Posted by inthecup

I was on the new Upro website which I was lead to register for with my old id and password.

Your old credentials will not work on the new site - you need to follow the steps it gives you to create a new account. Did you follow the instructions at http://callawaygolf.custhelp.com/app/answers/detail/a_id/41 ?

I had trouble when I first tried registering for the new site without having the uPro plugged in, but once I plugged the uPro in and ran the finder app, everything went smoothly.

[simfer]

I have tried it but it asks me to type in the 2 words shown but there are no words shown to type in. Any help would be welcomed.

Thanks

Fred

[the old codger]

Hi fred i had this problem i switched off my pop up blocker and thast let me see the 2 security words in the boxes