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Experience with Titleist customer service?

meenman

By meenman
in Clubs, Grips, Shafts, Fitting

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Note: This thread is 4364 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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meenman Great Member

meenman

Posted
Posted

I was going to change the settings on my 910 D2 driver last night and the screw just kind of broke into a million pieces as I went to loosen it.

I brought it into my pro shop this morning, to see if they could order a new shaft / screw.

They seemed to think that Titleist will just give me a new driver - I have to call Monday to find out. Anyone have any experience with Titleist? - first tourney of the year is next week and I would prefer to not have to play it without a driver - but if it is getting replaced, I will suck it up.

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Chris, although my friends call me Mr.L

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jamo Incredible Member

jamo

Posted
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I've been going back and forth recently with them about getting some replacement headcovers. It took them a while to reply to my original email, though that was just a few days before the holidays so it's not unreasonable that they couldn't get around to it right away. But they've been very helpful and quick to respond since.

In my bag:

Driver: Titleist TSi3 | 15º 3-Wood: Ping G410 | 17º 2-Hybrid: Ping G410 | 19º 3-Iron: TaylorMade GAPR Lo |4-PW Irons: Nike VR Pro Combo | 54º SW, 60º LW: Titleist Vokey SM8 | Putter: Odyssey Toulon Las Vegas H7

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Note: This thread is 4364 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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