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Hi.

Could you please explain why your ebay postage rates to Australia are double that of your competitors?

You charge $69.99 for a single club where miost large operators charge between $29 and $40, even for FedEX.

Thanks

In the race of life, always back self-interest. At least you know it's trying.

 

 

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Am I correct in my understanding that a full set of irons will ship to Canada for $24.99? If so, you may have found a customer.

Yours in earnest, Jason.
Call me Ernest, or EJ or Ernie.

PSA - "If you find yourself in a hole, STOP DIGGING!"

My Whackin' Sticks: :cleveland: 330cc 2003 Launcher 10.5*  :tmade: RBZ HL 3w  :nickent: 3DX DC 3H, 3DX RC 4H  :callaway: X-22 5-AW  :nike:SV tour 56* SW :mizuno: MP-T11 60* LW :bridgestone: customized TD-03 putter :tmade:Penta TP3   :aimpoint:

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Must be a new development. I've almost purchased items from 2ndswing a few times off ebay over the years, then remembered to look at the shipping charges and stopped bidding immediately.

Originally Posted by Ernest Jones

Am I correct in my understanding that a full set of irons will ship to Canada for $24.99? If so, you may have found a customer.



Mizuno MP600 driver, Cleveland '09 Launcher 3-wood, Callaway FTiz 18 degree hybrid, Cleveland TA1 3-9, Scratch SS8620 47, 53, 58, Cleveland Classic 2 mid-mallet, Bridgestone B330S, Sun Mountain four5.

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Originally Posted by Shorty

You charge $69.99 for a single club where most large operators charge between $29 and $40, even for FedEX.

Thanks


My mistake. That is a lower rate! For some clubs you charge $85 and for others $100 !!!!!!!!!!!!!!!!

That's SINGLE clubs, not sets.

I expect to pay about $70 for a set of irons to Australia and am happy to pay up to $40 for a single club.

A large operator like yourself must be entitled to bulk deals with large carriers.

You might be surprised to know how many clubs 3balls and globalgolf send to Australia. It could be a significant part of your business.

In the race of life, always back self-interest. At least you know it's trying.

 

 

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Shorty -

If you look at the shipping policies http://www.2ndswing.com/t-ShippingPolicies.aspx on 2ndswing.com they state

" International Shipping Price

FedEx International Economy (Zone #1) - $49.99
FedEx International Economy (Zone #2) - $69.99

International Zones

Zone #1: Aruba, Bahamas, Barbados, Belgium, Bermuda, British Virgin Islands, Cayman Islands, Dominican Republic, England (U.K.), France, Germany, Northern Ireland (U.K.), Ireland, Italy, Japan, Mexico, Monaco, Netherlands, Netherlands Antilles, Trinidad and Tobago, and Vatican City
Zone #2: Australia , Austria, China, Denmark, Finland, Greece, Hong Kong, Iceland, Israel, South Korea, Norway, Portugal, Singapore, Spain, Sweden, Switzerland, Taiwan, and United Arab Emirates"

We understand that these may be higher than our competition, but the vast majority of our international sales (including Australia) are iron sets.  Keep in mind this rate is for ALL items purchased on the same order, so if you orders 5 iron sets or 3 drivers it would be the same flat rate of $69.99.

Thanks!

2nd Swing Golf


Originally Posted by Shorty

My mistake. That is a lower rate! For some clubs you charge $85 and for others $100 !!!!!!!!!!!!!!!!

That's SINGLE clubs, not sets.

I expect to pay about $70 for a set of irons to Australia and am happy to pay up to $40 for a single club.

A large operator like yourself must be entitled to bulk deals with large carriers.

You might be surprised to know how many clubs 3balls and globalgolf send to Australia. It could be a significant part of your business.



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Ernest -

This is correct.  All shipments to Canada (including iron sets) is $24.99 shipped.

You can read our full shipping policies here: http://www.2ndswing.com/t-ShippingPolicies.aspx

2nd Swing Golf

Originally Posted by Ernest Jones

Am I correct in my understanding that a full set of irons will ship to Canada for $24.99? If so, you may have found a customer.



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Originally Posted by 2nd Swing Golf

Ernest -

This is correct.  All shipments to Canada (including iron sets) is $24.99 shipped.

You can read our full shipping policies here:  http://www.2ndswing.com/t-ShippingPolicies.aspx

2nd Swing Golf

Quote:

Originally Posted by Ernest Jones

Am I correct in my understanding that a full set of irons will ship to Canada for $24.99? If so, you may have found a customer.



"We ship exclusively with the FedEx International Economy shipping to Canada. This is the least expensive option with FedEx to ship to Canada. Each item will have additional costs for duties and taxes."

Mizuno MP600 driver, Cleveland '09 Launcher 3-wood, Callaway FTiz 18 degree hybrid, Cleveland TA1 3-9, Scratch SS8620 47, 53, 58, Cleveland Classic 2 mid-mallet, Bridgestone B330S, Sun Mountain four5.

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Originally Posted by sean_miller

"We ship exclusively with the FedEx International Economy shipping to Canada. This is the least expensive option with FedEx to ship to Canada. Each item will have additional costs for duties and taxes."


Well to be fair, 2nd Swing has no control over that. It would, however, be nice to now how much "extra" that will be before receiving the bill.

Yours in earnest, Jason.
Call me Ernest, or EJ or Ernie.

PSA - "If you find yourself in a hole, STOP DIGGING!"

My Whackin' Sticks: :cleveland: 330cc 2003 Launcher 10.5*  :tmade: RBZ HL 3w  :nickent: 3DX DC 3H, 3DX RC 4H  :callaway: X-22 5-AW  :nike:SV tour 56* SW :mizuno: MP-T11 60* LW :bridgestone: customized TD-03 putter :tmade:Penta TP3   :aimpoint:

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Sean -

If you look at the rates from 3balls.com they are more expensive to Canada for a single club by $8, and iron sets by $15.  Their policies state the same where it is the responsibility of the buyer to pay the duties and taxes.

"Your charge from 3balls includes only the cost of your item(s) and the cost of shipping and you will be responsible for paying any additional import duties and taxes at the time of delivery prior to your package being released to you."

Global Golf is almost $20 more on single clubs and $35 more than 2nd Swing on shipments to Canada and they also state it is the responsibility of the buyer for duties and taxes.

"Please note that all Canadian shipments are subject to Canadian Sales Tax (both Federal (GST) and Provincial (PST or QST)). Please contact your local customs office for more details. These taxes are paid by our carrier and the customer must reimburse our carrier for these charges upon delivery. We cannot change amounts for declared value. The declared value will equal the purchase price"

2nd Swing Golf

Originally Posted by sean_miller

"We ship exclusively with the FedEx International Economy shipping to Canada. This is the least expensive option with FedEx to ship to Canada. Each item will have additional costs for duties and taxes."



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Originally Posted by 2nd Swing Golf

Sean -

If you look at the rates from 3balls.com they are more expensive to Canada for a single club by $8, and iron sets by $15.  Their policies state the same where it is the responsibility of the buyer to pay the duties and taxes.

"Your charge from 3balls includes only the cost of your item(s) and the cost of shipping and you will be responsible for paying any additional import duties and taxes at the time of delivery prior to your package being released to you."

Global Golf is almost $20 more on single clubs and $35 more than 2nd Swing on shipments to Canada and they also state it is the responsibility of the buyer for duties and taxes.

"Please note that all Canadian shipments are subject to Canadian Sales Tax (both Federal (GST) and Provincial (PST or QST)). Please contact your local customs office for more details. These taxes are paid by our carrier and the customer must reimburse our carrier for these charges upon delivery. We cannot change amounts for declared value. The declared value will equal the purchase price"

2nd Swing Golf

Quote:

Originally Posted by sean_miller

"We ship exclusively with the FedEx International Economy shipping to Canada. This is the least expensive option with FedEx to ship to Canada. Each item will have additional costs for duties and taxes."



Any US purchase for Canadians is going to involve duties unless the seller ships via the USPS and takes their chances.  Fedex is okay. UPS is horrible (at least in Western Canada) so at least you guys use Fedex.

I felt the poster celebrating $24.99 to Canada should be aware that $24.99 is not going to be the total shipping charge. Some people to not know this. I'd personally suggest he look at a Canadian ebay seller such as golfavenue4u which is actually based in Quebec.

Mizuno MP600 driver, Cleveland '09 Launcher 3-wood, Callaway FTiz 18 degree hybrid, Cleveland TA1 3-9, Scratch SS8620 47, 53, 58, Cleveland Classic 2 mid-mallet, Bridgestone B330S, Sun Mountain four5.

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Sean -

We understand, and support all sellers (including 3Balls & Global Golf) as ultimately we are golfers all supporting the same sport.  It certainly makes sense to purchase within Canada to save on some of the costs that can come with international shipping, but sometimes that's not always an option based on selection.  If someone from Canada (or elsewhere internationally) finds something on 2ndswing.com we try to provide the fairest rates possible on international shipments.

I hope that your experiences in the past on eBay with 2nd Swing won't discourage you from taking a look at our website in the future if you find something that you need.  We have made big strides, and hope to be as helpful and service oriented as possible.

Thanks!

2nd Swing Golf

Originally Posted by sean_miller

Any US purchase for Canadians is going to involve duties unless the seller ships via the USPS and takes their chances.  Fedex is okay. UPS is horrible (at least in Western Canada) so at least you guys use Fedex.

I felt the poster celebrating $24.99 to Canada should be aware that $24.99 is not going to be the total shipping charge. Some people to not know this. I'd personally suggest he look at a Canadian ebay seller such as golfavenue4u which is actually based in Quebec.



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Thank you for the information regarding your current shipping policies. I noticed, however, that you do not have Scotland (UK) listed as a current shipping destination yet you ship to England (UK) and Northern Ireland (UK). I was just interested as to why this is and whether or not you are likely to ship to Scotland in the near future?

Thanks.

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Originally Posted by 2nd Swing Golf

Shorty -

If you look at the shipping policieshttp://www.2ndswing.com/t-ShippingPolicies.aspx on 2ndswing.com they state

"International Shipping Price

FedEx International Economy (Zone #1) - $49.99

FedEx International Economy (Zone #2) - $69.99

International Zones


Thanks for that, but you need to fix your ebay software. The above comes up for a single putter. Kind regards.

In the race of life, always back self-interest. At least you know it's trying.

 

 

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