Sign in to follow this  
Followers 0
ste1010

Ping G10 Shaft Broken - Advice Please

17 posts in this topic

I bought a G10 Utility 21 deg with the reg TFC shaft a couple of weeks ago from American Golf. I have just been on the practice field and hit a shot a bit thick and the shaft has snapped clean across about half way up.

I haven't spoken to AG yet as I wanted some advice first. Will they repair it or should I ask for a replacment.

Cheers in Advance, as always

Ste
0

Share this post


Link to post
Share on other sites

Want to get rid of this advertisement? Sign up (or log in) today! It's free!

I called Callaway Golf when the white material on my Two Ball Putter worn off and they replaced the club with a brand new one without any questions. my wife's aunt had her Callaway driver replaced when the shaft broke also.

good luck and Happy Thanksgiving!
0

Share this post


Link to post
Share on other sites

I hit a shot a bit thick and the shaft has snapped clean across about half way up.

A bit fat???

If I'm spending hundreds on equipment, I want to be able to hit them. Maybe spend a hundie on lessons?
0

Share this post


Link to post
Share on other sites

Here's a cool trick that used to work with Callaway, but I'm not sure if equipment manufacturers have wised up to this yet, but:

Tell them you were on a water hole, and when you hit your tee shot, the shaft snapped, and the head went into the water. Also tell them that they only send divers down once a year to look for stuff, and that you are pretty much out of luck in getting the head back.

They should send you a new club, and they will have you RMA the broken shaft.

Go take the head that "flew into the water", and go get it reshafted at a golf club builder, or repair shop.

I know, kinda have to have the right morals to stick it to the man here, but.. come on.. like golf equipment isn't expensive already..
0

Share this post


Link to post
Share on other sites

A bit fat???

I am having lessons, and by a bit thick I meant it took a divot, I didn't mean I buried the club

0

Share this post


Link to post
Share on other sites

Here's a cool trick that used to work with Callaway, but I'm not sure if equipment manufacturers have wised up to this yet, but:

Sounds like the wrong morals, or complete lack thereof...

0

Share this post


Link to post
Share on other sites

It should be replaced no questions asked. Ping is exceptional in their customer service. I know they will change the lie angle on irons after you've bought them no charge, so this should be no problem at all. Take it back to the point of purchase and they should take care of all of it for you; if they don't contact Ping directly, and don't ever shop at the place you bought it again.

As for the 'in the water' scam mentioned above, stuff like that bugs me because it just makes it more difficult for people with legit problems to get proper service when the companies get gun shy. i know the stuff is expensive, but no one is holding a gun to your head to buy it in the first place.
0

Share this post


Link to post
Share on other sites

All Major golf manufactures warranty their products against defects .(except if no warranty is etched) . Take it back to where you purchased it together with your proof of purchase . They should write up a report and then replace your hybrid with a new one .
0

Share this post


Link to post
Share on other sites

Here's a cool trick that used to work with Callaway, but I'm not sure if equipment manufacturers have wised up to this yet, but:

''

Not cool.
0

Share this post


Link to post
Share on other sites

I called Callaway Golf when the white material on my Two Ball Putter worn off and they replaced the club with a brand new one without any questions. my wife's aunt had her Callaway driver replaced when the shaft broke also.

They don't have Thanksgiving in the UK

0

Share this post


Link to post
Share on other sites

Here's a cool trick that used to work with Callaway, but I'm not sure if equipment manufacturers have wised up to this yet, but:

Ok not cool.

Seriously be honest with Ping and they might take care of you. My Father was using his wheels and it tipped and snapped his brand new FT-I. He called up Callaway and told them what happened and they redid the whole thing for nothing. If you just staight up with them they might help you out.
0

Share this post


Link to post
Share on other sites

Here's a cool trick that used to work with Callaway, but I'm not sure if equipment manufacturers have wised up to this yet, but:

Thats not a cool trick; it's called theft.

0

Share this post


Link to post
Share on other sites

Albatroz is right Ping has warranties on the equipment they sell. Besides if you took a divot its not supposed to break that way. They'll replace it. I bought a ping G10 fairway wood and the Ping representative saw that the lenght grip was short for my hands and offered to replace it at no cost. Not the same as your problembut that gives you an idea of their customer service is.

I also had a similar problem with my first set, a Dunlop T1 Slammer. Had it for 3 weeks then one day on the driving range my shaft broke at the hosel area and my driver head flew out into the range (much to my embarassment as the range had to be stopped and my tee girl had to get the head back). Took it to the Dunlop dealer here and a week later they replace not only the driver, but the entire set with the Dunlop Loco set!
0

Share this post


Link to post
Share on other sites

I dont know is they will fix it  or not but if it is a right handed iron and they replace it can i have the broken one

0

Share this post


Link to post
Share on other sites

I dont know is they will fix it  or not but if it is a right handed iron and they replace it can i have the broken one


First of all, welcome to TST.

I am not sure Ping will replace it for free, but there are numerous places that sell shafts.

0

Share this post


Link to post
Share on other sites
Awards, Achievements, and Accolades

Considering the OP was from six years ago, probably already a settled matter. ;-)

0

Share this post


Link to post
Share on other sites

Considering the OP was from six years ago, probably already a settled matter. ;-)

I wasn't sure about the exact meaning of what was written, so I assumed that Moocow broke a shaft as well on an iron and wanted to know if he could have the old shaft back when someone replaces it.

0

Share this post


Link to post
Share on other sites
Awards, Achievements, and Accolades

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0



  • Want to join this community?

    We'd love to have you!

    Sign Up
  • 2016 TST Partners

    GAME Golf
    PING Golf
    Lowest Score Wins
  • Posts

    • Bought the wrong flex wedge... should I return?
      I had finally found the last wedge in my tm r9 set (sand wedge, 55 deg) on ebay and payed a pretty decent amount for it ($53) for being a ~4-5 year old club and being used. I'm happy with the condition, but the seller put on the page part of the listing that it was a stiff flex, but on the actual description field section it said regular flex. I took a gamble since I didn't have a lot of time to contact the seller before the auction ended... and lost. I won the auction, but turns out it has the stock shaft KBS satin steel in REGULAR flex  So my question is, seeing as I have a pretty decent swing speed on my irons fitted for stiff steel shafts... should I play with this club?  I think I'm reading that because it's a shorter club that you may be okay with playing different flexes on the shorter wedges, is this true?  My options are to return the club (if they'll accept that... technically it said regular flex in the description elsewhere) and use that money towards getting fitted for one of the independent wedges (cleveland, titleist,etc) or get a new shaft on this one (kind of a waste I would think?).  Side-note I'm actually pretty timid with my sand wedge in my current game. I usually don't attack it as hard as my other clubs above it (AW+). I hit my current SW only about 75 y full shot. My AW is 95y full. But if I ever have an approach shot between 70-80y to the center of the green (which happens frequently now) I will go with my AW, grip down, and take a 3/4 swing that I'm very comfortable with. I have a moderately HIGH ball flight so they land pretty soft. So I can cover my club gap pretty well, and very comfortably. This may not be relevant but I'm shooting solid mid-eighties now and the area I'm losing a CONSIDERABLE amount of strokes every round being in 5-20y chip shots. Let's put it this way, if I could just HIT THE GREEN (anywhere on the green) consistently with these short chips... I could be breaking 80. I'm hitting  around 10/18 GIR usually now with a few nGIR. I tell you this because my SW is not part of my iron set, and has a "crescent" sole that like to dig hard. It has almost zero bounce. This new wedge will at least have some bounce which I'm hoping will help here. Albeit buying clubs doesnt fix games... fixing your swing fixes games  Your input would be greatly appreciated! Before I can even play this club I will need to have it cut down and re-gripped so that why I ask now instead of just playing with it and seeing if it goes okay.  Thanks guys and gals! 
    • Who is going to be the next big name in golf
      Last year at this time I said Ollie S, but that's not looking good right now. Not sure what's happened to him. I think Spieth, Day and Rory are gonna be the Big 3 for a while. But I do think Justin Thomas and Matthew F have some potential to get up there with them. 
    • Joost Luiten
      Joost struggling on the final day,he needs a very strong back nine,still 6 shots off the lead with 8 to play.
    • Standing on Tee Marker for Aiding a Swing
      Speaking in practical terms, would it even be possible to make a swing with your foot on the tee marker without moving it? Most tee markers I've seen aren't heavy and bolted down like a bench or a chair would be. 
    • Lowest score you've seen?
      I've played with guys who shot 67 or 68. I don't know what he shot, but I was playing in the group ahead of Ed Dougherty one day many years ago. He was knocking the flags down all day long. I can't remember how many he stacked inside 10 feet, but it was more than a handful. I remember someone commenting how poor(sarcasticly) one of his shots were that stopped 20 feet from the hole. Most impressive ball striking I've ever seen in person.
  • TST Blog Entries

  • Images

  • Today's Birthdays

  • Blog Entries