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PING Customer Service

Nottap
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Note: This thread is 2238 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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Nottap Member

Nottap

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My PING Hoofer 14 stand  bag lost the  pin  where the one of the stand  legs attached to the bag. Called PING's  customer service  and they sent a new one out no problem.  Nice to  see  that  good customer service still exits today.

 

 

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  • 2 weeks later...
cooke119 Great Member

cooke119

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I lent my Ping putter to a friend to try, he lost the head cover. I called Ping and they sent me a new one at no charge. 


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phillyk Super Member

phillyk

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Ping is one of the easiest companies I deal with for ordering merchandise.  No transferring everywhere, the first person that picks up is the person I talk to the whole time.  They are very knowledgeable with all the different shafts/grips on market that they can use to put the clubs together. They also have a good/easy to navigate portal for businesses to see shipping and invoices.

Philip Kohnken, PGA
Director of Instruction, Lake Padden GC, Bellingham, WA

Srixon/Cleveland Club Fitter; PGA Modern Coach; Certified in Dr Kwon’s Golf Biomechanics Levels 1 & 2; Certified in SAM Putting; Certified in TPI
 
Team :srixon:!

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  • 2 weeks later...
DrMJG Great Member

DrMJG

Posted
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Never had a problem in ANY of my dealings with them

 

In My BELDIN Green Bay Packer 1999 SUPER BOWL CHAMPION bag :  :ping: G410 Plus Alta Red CB 55 sr,  GX-7  (acting as a 3 wood)  :ping: 4H, 5H. Sr Flex   :ping:  G400 6i Sr Flex, G-Max 7i. 9i Sr Flex , Glide 2.0  Wedges (50º, 56º, 60º)  :touredge:  Chipper  :ping: Putter: Cadence Mid-TR 350g:bridgestone:  e12 for the items I try to hit on purpose.  :footjoy: on my feet and hands, US Embassy-Singapore hat on my head (with PACKERS, Brewers or UW-Badgers hats as options).

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Vinsk Incredible Member

Vinsk

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Agree...Ping has some of the best customer service I’ve found. I had a G30 3H...was hitting some shots when suddenly one sounded strange. I look at the club and there was a dent on the crown, a crater.
 

No ball mark or scuff at all and it was a decent hit. My pro sends it to Ping and they say ‘well...it doesn’t appear to be a defect so we’ll replace it for $120.’ I tell the pro to just forget it and keep the club.’

Next day Ping calls my club pro back and tells the pro..’ Hey we went ahead and just upgraded the head to a Ping G and kept the specs...we’ll send it out and you should get it in a few days....no charge.’ Really appreciated that. Got it last week.

:ping: G25 Driver Stiff :ping: G20 3W, 5W :ping: S55 4-W (aerotech steel fiber 110g shafts) :ping: Tour Wedges 50*, 54*, 58* :nike: Method Putter Floating clubs: :edel: 54* trapper wedge

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Note: This thread is 2238 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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